Few visitors to Australia would leave home without their phone, but most people these days know that it’s best to pick up a new, local SIM when they arrive somewhere new as it is almost always a lot cheaper to do that than use their own phone on global roaming. It’s no different when Continue reading…
In spite of a rise in competition, Telstra has expanded its market and now secures 43% of all customers who are on post-paid deals and 39 % of all prepaid customers while Vodafone continues on a downward spiral of losing customers. Competition isn’t everything when it comes to an essential service Competition isn’t everything Continue reading…
Vodafone, once nicknamed Vodafail, has done a lot over the last two years to reverse the state of its fortunes, with some success. But how is it doing in comparison with the other two big telcos when it comes to 4G coverage? 5G is just around the corner, so if Vodafone can’t get its Continue reading…
Telstra has recently come out with revelations concerning its use of robotic process automation (RPA) on certain projects, including its HFC network upgrade, and how it goes about training its work force of 36,000. Outsourcing the biggest saver for Telstra Wipro, which is an Indian based outsourcer, has completed 2 of Telstra’s projects. This Continue reading…
Getting clear, consistent phone coverage away from the big cities is not always possible. Even if you have a good broadband connection, it may be hard to get good phone coverage. Now Telstra is expanding its Voice over Wi-Fi (VoWiFi) service by making it available to Apple iPhone users. It has already made it Continue reading…