Mobile Phone FAQs : Answers to Phone Questions

Mobile Phone FAQs

There are some things that it seems every visitor to Whatphone wants to know. If you’re in the market for a new mobile phone, you’re going to want to know the answer to these – we guarantee it !

Mobile Phone FAQs – Keeping A Number

Can I keep my number when I am moving between telcos ? If you’re considering moving from Optus to Vodafone or Telstra to Virgin Mobile or whatever permutation suits your needs then let me tell you, you need to know the answer to this.

It’s the most obvious of all Mobile Phone questions !

Mobile Phone FAQs – Unlocking

How can I unlock my phone ?! That’s it ! It’s all over ! I’m leaving and never coming back ! If you want to know how you can unlock your phone from the network of the telco you’re with and mozey away, check out this brief description from the Whatphone archive.

Mobile Phone FAQs – Tethering

How can I tether my mobile phone ? Whether you describe it as tethering or creating a personal hot spot, knowing how to tether your phone to your computer is well worth while.

As always, Whatphone  advises that you sign yourself up to the self service application that is available from your telco so you know you’re not going to blow your data allowance with this facility.

Mobile Phone FAQs – Cancelling

4 ) What if I want to buy a mobile phone now and then cancel ? There are certain circumstances in which you have every right to be able to return your new mobile phone to the place you bought it for a full refund.

Some of these are your legal rights and are associated with any service purchase. Some of them are customer experience elements which have been created by the telcos.

Whatphone tells you what you can expect so that if you want to return your phone, you know how.

Mobile Phone FAQs – LTE

LTE or Long Term Evolution is a new technology which succeeds 3G. As with all new technology launches, the telcos have struggled to define exactly what LTE / 4G is, how it fits with other GSM communication technologies, what the benefits are and generally, what LTE means to Australian mobile phone users.

Mobile Phone FAQs – What Does SIM Only Mean ?

SIM Only is a way of purchasing network services from a telco ( like Optus or Vodafone ) without buying a phone. Tim Orange and Kurt Hands have worked in the telecommunications industry for years and share their thoughts on why, for some, this is the option that makes most sense. Tim Orange’s article is here. Kurt Hand’s article is here.

Sept ’12

Written by:
Kurt Hands

Neil Aitken

Having worked in 3 countries for 4 telcos on both voice and data products, Neil is in a position to give you the inside track. Get beyond the marketing messages to the best plan for you.