Explaining billing cycles Paying bills is the norm for adults. In order to access even the most basic of services — mobile network services, water, electricity, etc. — you must get billed with a fee. A billing cycle refers to the time between the end of usage and the beginning of another round of Continue reading…
Are you thinking about changing your number? The decision to change your phone number is easily influenced by many factors. From being a victim of targeted harassment to simply requiring a change in your life, there are a range of factors as to why anyone would decide to change their phone number. Whatever your Continue reading…
Understanding device payment contracts Every year, technology giants — Apple, Samsung, and others — release newer and upgraded versions of smartphones into the market. For tech enthusiasts, the release of a new mobile device is an immediate call to upgrade. Unfortunately, not many individuals are fortunate enough to be able to upgrade their devices Continue reading…
Optus are offering a massive amount of data for a low price – but it’s only for travellers Australian phone companies are in an intense competition to acquire new customers, so Optus seems to be testing out a different approach. With thousands of visitors passing through airports daily, the major telco has decided to Continue reading…
Customer satisfaction update for July The customer satisfaction numbers according to Roy Morgan ALDImobile has, once again, snagged the top spot on the Roy Morgan Mobile Phone Service Provider Monthly Customer Satisfaction Award in 2019. This marks the fourth time this year that the MVNO (Mobile Virtual Network Operator) has achieved this feat, placing them Continue reading…