Do I need a special handset in order to connect to the Boost network?
Not really. Phones that work on the Boost network are pretty common. So long as your handset was bought in Australia you should be OK.
Just double check your phone transmits on / accesses the 1800 MHz frequency. (A quick Google should help you.) It’ll need to be able to access that frequency in order for it to work with Boost.
If your phone ALSO works on 700 MHz that’s even better.
And remember, to get 4G speeds, your phone needs to be 4G compatible.
How much is shipping if I buy the Boost SIM online?
You will be pleased to know that Boost will ship you your SIM free, if you buy it online.
Does recharging early extend your existing credit with Boost?
Your plan does not reset if you recharge early, but your plan date will reset.
Note: Boost plans include data rollover. If you recharge with $30, $40 or $50 recharge before your current credit expires, any unused data will roll over for use in the next month. Your data is only rolled over once and it will be used first before your included data.
Does an Australian Boost SIM work in New Zealand?
In order to access prepaid international roaming in New Zealand, a customer needs to purchase a Boost “ADD ON”. Each New Zealand call costs $1.50 whether you’re the one sending or receiving them.
If you don’t want to accept incoming calls ( to save money, ) you can contact Boost and have the calls sent to voicemail instead for the period you’re overseas.
It is free to receive SMS messages, when you’re overseas but it costs $.65 to send them. Data Roaming and Mobile Data need to be turned off. All data charges will cost $3/MB while you’re overseas.
I’m sure you can see that while it’s possible to use Boost in NZ, there are better ways to spend your money and more efficient methods of achieving that goal.
What speeds can I expect from my Boost 4G connection?
The speeds you get will vary depending on a number of factors including where you are, what phone you have, how many people are trying to get 4G data etc. You should get somewhere between 2 & 50 Mbps. That’s pretty fast.
What is 4GX and will I get 4GX with Boost Mobile?
4GX is what Telstra call their double data speeds. It’s often referred to as carrier aggregation.
Essentially, 4GX is where a phone gets double speed 4G down to the handset. It can do this either by accessing two frequencies at once or other technical cleverness. The key thing is, you won’t get that with Boost.
You’ll get regular 4G. We can only offer you our point of view on this : It’s nothing to worry about. 4GX is overkill in our view. 4G speeds are honestly fast enough.
Do Boost offer Data Rollover?
Yes. Here are a few key facts which might help :
- Data Rollover is available with Boost on the $30, $40 and $50 recharges only.
- You’ll be able to roll over any remaining data to your current recharge when you recharge prior to the expiry date. There is no limit on the amount.
- However, be aware that data rolls over to the next recharge only. So any data that has already rolled over from the previous recharge does not roll over again.
What call types are included in the Boost Unlimited plan?
Unlimited calls and SMS to Australian numbers. You’ll also get free voicemail retrieval, free calls to 1300 numbers and free calls to 1800 numbers.
What are Boost’s International Inclusions?
Boost recently updated their international call inclusions and now offer inclusions on plans costing $30 or more per 28 days.
On the $30 plan, you’ll get unlimited calls to 10 selected countries, 100 minutes to 40 other selected countries and 100 texts to 50 selected countries.
On the $40 or $50 plan, you’ll get unlimited calls to 15 selected countries, 100 minutes to 35 selected countries and 100 texts to selected countries.
See Boost’s website for details on those rates, they are subject to change from time to time
How can I check my usage?
The simplest way to check your usage is to get the Boost App or dial #111# on your phone.
Boost will send you text messages at 50%, 85% and 100% of your usage. It’s the law in Australia. They have to. Careful though, there is a delay between your usage and your receipt of the text message. Make sure you don’t run out of credit !
How do you add Boost credit to your phone?
Once you’ve activated your number, there are a few ways you can recharge your account. You can follow the prompts which will take you through the step by step process using any of these methods:
- Boost’s App – you’ll need to make sure you have WiFi turned off
- Dial #111# on your phone
- Go to care.boost.com.au in your phone’s browser – again make sure you’ve got WiFi turned off
- If you’re on a desktop or another device other than your phone, you can also go to recharge.boost.com.au
Where will I get 4G with Boost? (What’s their coverage like?)
You’ll get it in every capital city around Australia. Also in around 600 regional areas, all the major airports and suburbs surrounding the major cities.
Boost are the only phone company in Australia, apart from Telstra, who have access to the whole, entire, unfetterd Telstra Mobile Network. That gives them roughly double the square Kilometer coverage footprint of any other network, other than Telstra themselves.
Is Boost’s data still charged for in Per MB chunks?
You’ll be charged per kB for your data sessions. Most people agree this is the fairest way to charge for data (and certainly fairer than the per MB alternative.)
- Best value access to Telstra’s Mobile Network
- The only alternative offering the full Telstra network coverage
- And now Boost offer even faster, 4G data
- Bring your existing phone number
- Completely predictable cost since Boost are prepaid
- No 4GX (double 4G) speeds
- Consider whether you need rural coverage
Boost provide access to the full Telstra 4G network footprint
The key things you need to know about Boost
Boost Mobile is a prepaid phone network brand which operates in a number of markets around the world. Notably, they have plans available in the USA and Australia. In our view, Boost’s plan range is one of the best on the Telstra’s Mobile Network. Like most phone companies, Boost now offer 4G data speeds.
- They offer exclusively prepaid plans
- They won our 2019 Award for ‘Best Prepaid’
- Current line up includes SIMs and recharges. (See below for infographic on how they tie together.)
- They’re youth focused but don’t be fooled by the brand. Boost’s plans are good value whatever your age.
- Boost are the only phone company which resell the full entire Telstra Mobile Network.
- Boost is privately owned and are in partnership with Telstra.
- Boost also offer nice to have plan features. They include streamed audio and data rollover facilities. ( We have details of the way Boost’s data rollover works, below.)
Boost Mobile won the WhatPhone award for ‘Best for prepaid 2019’
Boost – Winner ‘Best for Prepaid 2019’
Boost Mobile have snatched our coveted number one spot for the best prepaid plans thanks to their unparalleled coverage and pricing. Apart from Telstra themselves, Boost Mobile are the only mobile carriers to deploy the entire Telstra network, covering nearly twice as much landmass as their closest rival, Optus. Their pricing is industry best, giving you more bang out of your bucks than those of other smaller companies. In effect, Boost Mobile offers you the best coverage at the most pocket-friendly prices.
In addition, they are one of the most proactive brands when it comes to promotions. They run promos more frequently than most other companies. With their free music streaming, users get to save up to 3 GB of mobile data month after month.
Compare Boost with
- Belong Mobile also use ‘a part of’ the Telstra Mobile Network, also sell plans with 4G data and offer a postpaid alternative.
- Boost’s plans appear to be deliberately aligned with Belong’s to offer a choice of prepaid / postpaid and data options.
- However, Boost are the only phone company which offer full access to the Telstra Mobile Network – the same network you’d get if you went direct to Telstra themselves.
- Boost are an MVNO.
In Australia, Boost’s plans are known for 3 key features:
- They offer an exclusively prepaid range – no contracts required :
Boost are a prepaid only plan provider. If you’re not sure on the differences between prepaid and postpaid, we have an article which explains the differences.
- Boost use Telstra’s Mobile network:
Boost Mobile Australia the only phone companies in Australia which operate on the full Telstra ‘retail’ network. Others have access to a component of the Telstra Network – including Belong Mobile, Aldi Mobile and Cmobile. The Mobile Network that these other providers have access to use covers 99% of the population or 2.5m square Km . That’s about half of the coverage footprint you’ll get with Boost.
- 4G Data:
Not sure what 4G is ? Read our explanation of 4G / LTE. Boost now offer 4G data speeds. Boost is Telstra’s special favorite and they got the fast data speeds that Telstra offer on this network months before the competition.
- All their plans include ‘unlimited’ (voice and SMS in Australia) options :
Boost offers many different unlimited prepaid plans at different prices so you can buy what you can afford. For many, shelling out $40 per month, in advance is a cost they would rather not incur. Some get paid weekly and can’t afford to pay for an entire month all at once. For these people, Boost’s 7 day / $10 plan offer great coverage and a more affordable payment schedule.
- Great promotions :
Keep your eyes peeled on the plan list above. Boost regularly have promotions including regular double data and 50% off first month deals.
- Focused on youth marketing :
Boost focus on the ‘Young’ and ‘Active’ segment, sponsoring a number of cool music events and action sports athletes. Don’t be fooled, however. Even if you don’t meet the description of the marketing and you are an 80 year old grandmother, you can still get the benefit of access to the Telstra 4G network and Boost’s amazing $40 Unlimited with Boost.
- All plans have a 28 day expiry :
Many alternatives now offer 30 day recharges. It may not seem like much of a difference but it can mean one or two more recharges a year or a difference of 6% in your costs.
Boost’s Streamed Audio Plan Inclusions
Boost have a reputation not just for value but for innovating their plan range. Not to be outdone by Optus Prepaid, Boost Mobile added streamed audio to their entire suite some time ago, too. That means you can :
- Stream Apple Music data free at up to 512 mbps.
- Note, you will need an existing Apple Music account. You can sign up to a trial account to test the service if you do not have one.
Streamed audio is just one of the entertainment services which are now available in Australia on phone plans. You might be surprised both how many people have a streamed audio account (it’s in the millions of Australians) and how much data you can save when you’re allowed to listen to it data free.
More detail on Boost’s data rollover
The way phone companies sell data makes me laugh. If you don’t use the data you buy by the end of the month, they take is away from you. Imagine if you bought a pizza in a restaurant and the waiter came along to remove it from the table at 8PM. ‘Sorry sir, you had to eat it before now.’
- You can roll over as much data as you want to :
If you finish the month with 3 GB spare data, it’ll roll over to the next month.
- But it only rolls over once :
It won’t keep rolling over forever. ( There is a scheme which does that, it’s called a data vault and Belong Mobile offer it. )
How to get started with Boost
- Buying online from Boost Australia is easy :
- Shipping is free and likely to arrive next day.
- You can keep your existing phone number or get a new one.
- You can choose the right sort of SIM card for you – e.g. Nano SIM for new iPhones.
The process of finding, activating and using a prepaid SIM is the same for Boost Mobile as any other phone company.
Boost’s International Rates
- On the $30 plan, you’ll get Unlimited calls to 10 Countries, 100 minutes to 40 other countries and 100 international SMS.
- On the $40 or $50 plan, you’ll get unlimited calls to 15 countries, 100 minutes to 35 selected countries and 100 SMS to 50 countries.
How is Boost’s customer service ?
- Call customer care on 1800 026678 (new customers) or 125 8881 (current customers) 8am-9pm 7 days per week
- Use Live Chat 24/7
- Visit the community forum
Boost Mobile | Best Prepaid Data Rates On The Full Telstra Network
Prepaid | 28 day expiry | On The Telstra Mobile Network 3G+4G
Boost Mobile are a reliable brand. They are the only phone company other than Telstra to resell the full Telstra ‘Retail’ Network. With Boost you’ll get:
- The full Telstra Mobile Network
Other phone companies resell part of the Telstra Mobile Network. Only Boost and Telstra plans allow you access the whole thing.
- Free streamed audio:
Data free streaming of Apple Music (requires subscription) on top of the data included in your plan.
- A range that includes 7 day and 28 day plans:
Boost offer a selection of plans including 7 and 28 day variants.
- Recharge options from $10 to $50:
Boost have a total of 5 recharge options for their prepaid plans, ranging between $10 and $50.
Boost Mobile Plans For Your Mobile
- Boost $20 Prepaid = Unlimited calls & SMS in Oz + 3GB data.
- Boost $30 Prepaid = Unlimited calls & SMS in Oz +35GB (includes 15GB bonus data on first 5 recharges) data.
- Boost $40 Prepaid = Unlimited calls & SMS in Oz + 45GB (includes 15GB bonus data on first 5 recharges) data. Half price offer. Now only $20, save $20!
- Boost $50 Prepaid = Unlimited calls & SMS in Oz + 55GB (includes 15GB bonus data on first 5 recharges) data.
- Boost $70 Prepaid = Unlimited calls & SMS in Oz + 75GB (includes 15GB bonus data on first 5 recharges) data.
All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Boost Mobile review.CHECK BOOST MOBILE PLANS
Boost Mobile Roaming
Boost planning to head overseas, it helps to know your options before you set off.
If you’re heading overseas and want to use your Boost account, you’ll need to access international roaming. Unless you have called up Boost Mobile and specifically deactivated it, international roaming will be automatically active on your account with the company.
Roaming is available in most countries commonly visited by travelling Australians. Specific information can be difficult to find on the website, so it might pay to contact customer support before you leave to confirm roaming is available in the country you’re going to, and to check the rates. Different rates apply to use your service while overseas, and they are very often significantly more expensive than rates within Australia.
When using international roaming, you’ll be able to send and receive calls and text from overseas. To make sure this function is enabled before you leave, ensure that international roaming is turned on, and then top up your prepaid plan with a $5 Add-on. The Add-On will give you $5 included credit that you can use while overseas, but you will have to be within the expiry date of your usual credit to be able to use it. Data and MMS are unavailable.
If you need to recharge while you’re overseas, you can go to boost.com.au/recharge, or use the #111# service. Payment can be made using your credit card, debit card or PayPal. Alternatively, you can pre-purchase a voucher before you leave and load it when necessary.
To access the internet while overseas, Boost Mobile recommend that you use Wi-Fi. If you want to access mobile data when overseas, or if you expect to be using your phone frequently there are other options, (like purchasing a local SIM card) that will make it easier and cheaper to keep in contact.
How to Save Money Roaming with Boost
If you are a Boost Mobile customer and don’t want to use your normal service while overseas, you will need to ensure that your international roaming is deactivated. Call customer service to help you make sure this function is turned off.
To lower your costs but keep the ability to make calls while overseas, it’s a good idea to disable your data and your incoming calls, to avoid paying for unwanted and unexpected usage. Disabling mobile data is fairly straightforward – in the Mobile Network section of your phone’s settings, ‘untick’ Data Roaming. You can also disable all data just to be sure. Call forwarding can be enabled in the settings of your calls app on your phone.
Other Options for Travelers
While mobile roaming used to be the go-to solution for travelers, these days you have other options It’s often much cheaper to buy a local SIM to allow you to make calls and use data like a local. If you’re confident about your access to Wi-Fi, you could try only using your phone when you find a connection.
International roaming is a convenient solution if you have to have access to your regular number, or if you would like to remain in contact only in emergencies. Boost has great rates within Australia, but you will need to be very careful if you choose to use their service while overseas. Having a clear idea of their rates and some prior planning will allow you to have a great time overseas and stay in contact, without any nasty billing surprises.
Summing Up : Who should consider using Boost Mobile and why?
Everyone should consider using Boost. They have the best coverage in Australia, bar none. Boost is particularly attractive to those who live in Rural areas – because of their great coverage on the Telstra 4G network – and because of the extremely competitive pricing of their unlimited plans, especially when you consider their range alongside Belong Mobile.
They also have great rates and reliable and friendly customer service. On top of that, if you’re in to their sponsorships and promotions, the company has a bunch of fun promotions and events for its customers.
See all SIM Only plans
If you need another network, for example you’re after an unlimited plan with Telstra coverage, or you live in a city and you’re happy with Vodafone, you might like to check our SIM Only Comparison page and compare all the plans ( including every one mentioned on this page. )COMPARE ALL SIM ONLY PLANS