Boost provide access to the full Telstra 4G network footprint.
The key things you need to know about Boost
- They offer exclusively prepaid plans
- Current line up includes 2 SIMs and 5 recharges. (See below for infographic on how they tie together.)
- $10 / 7 Day plan and a $40 28 day plan.
- $10, $20, $30, $40 and $50 recharge denominations Recharges from
- They’re youth focused but don’t be fooled by the brand. Boost’s plans are good value whatever your age.
- Boost are the only phone company which resell the full entire Telstra Mobile Network.
- In fact, they’re entirely owned by Telstra.
- Boost also offer nice to have plan features. They include streamed audio and data rollover facilities. ( We have details of the way Boost’s data rollover works, below.)
Compare Boost with
Belong Mobile and with others on Vodafone and Optus networks.
- Belong Mobile also use ‘a part of’ the Telstra Mobile Network, also sell plans with 4G data and offer a postpaid alternative.
- Boost’s plans appear to be deliberately aligned with Belong’s to offer a choice of prepaid / postpaid and data options.
- However, Boost are the only phone company which offer full access to the Telstra Mobile Network – the same network you’d get if you went direct to Telstra themselves.
- Consider your real coverage needs, Boost are an MVNO and they don’t use the full Telstra network.
A bit more detail
Boost Mobile is a prepaid phone network brand which operates in a number of markets around the world. Notably, they have plans available in the USA and Australia. In our view, Boost’s unlimited plan range is one of the best on the Telstra’s Mobile Network. Like most phone companies, Boost now offer 4G data speeds.
In Australia, Boost’s plans are known for 3 key features:
- They offer an exclusively prepaid range – no contracts required :
Boost are a prepaid only plan provider. If you’re not sure on the differences between prepaid and postpaid, we have an article which explains the differences.
- Boost use Telstra’s Mobile network:
Boost Mobile Australia the only phone companies in Australia which operate on the full Telstra ‘retail’ network. Others have access to a component of the Telstra Network – including Belong Mobile, Aldi Mobile and Cmobile. The Mobile Network that these other providers have access to use covers 99%
of the population or 1.3m square Km
. That’s about half of the coverage footprint you’ll get with Boost.
- 4G Data:
Not sure what 4G is ? Read our explanation of 4G / LTE. Boost now offer 4G data speeds. Boost is Telstra’s special favorite and they got the fast data speeds that Telstra offer on this network months before the competition.
- All their plans include ‘unlimited’ (voice and SMS in Australia) options :
Boost offers many different unlimited prepaid plans at different prices so you can buy what you can afford. For many, shelling out $40 per month, in advance is a cost they would rather not incur. Some get paid weekly and can’t afford to pay for an entire month all at once. For these people, Boost’s 7 day plans offer great coverage and a more affordable payment schedule.
- Great promotions :
Keep your eyes peeled on the plan list above. Boost regularly have promotions including regular double data and 50% off first month deals.
- Focused on youth marketing :
Boost focus on the ‘Young’ and ‘Active’ segment, sponsoring a number of cool music events and Ultimate Fighters as celebrity endorsements. Don’t be fooled, however. Even if you don’t meet the description of the marketing and you are an 80 year old grandmother, you can still get the benefit of access to the Telstra 4G network and Boost’s amazing $40 Unlimited with Boost.
- All plans have a 28 day expiry :
Many alternatives now offer 30 day recharges. It may not seem like much of a difference but it can mean one or two more recharges a year or a difference of 6% in your costs.
Installing and using your phone company’s self service app is the number 1 way you can improve your own level of customer satisfaction.
Boost’s Streamed Audio Plan Inclusions
Boost have a reputation not just for value but for innovating their plan range. Not to be outdone by Optus Prepaid, Boost Mobile added streamed audio to their entire suite some time ago, too. That means you can :
- Stream Apple Music data free at up to 512 mbps.
- Note, you will need an existing Apple Music account. You can sign up to a trial account to test the service if you do not have one.
Streamed audio is just one of the entertainment services we are seeing enter the Australian market. You might be surprised both how many people have a streamed audio account (it’s in the millions of Australians) and how much data you can save when you’re allowed to listen to it data free.
More detail on Boost’s data rollover
The way phone companies sell data makes me laugh. If you don’t use the data you buy by the end of the month, they take is away from you. Imagine if you bought a pizza in a restaurant and the waiter came along to remove it from the table at 8PM. ‘Sorry sir, you had to eat it before now.’
Luckily, some phone companies, notably Belong Mobile and Boost are trying to impart some fairer approaches to the management of data. Boost’s plans now include data rollover.
- You can roll over as much data as you want to :
If you finish the month with 3 GB spare data, it’ll roll over to the next month.
- But it only rolls over once :
It won’t keep rolling over forever. ( There is a scheme which does that, it’s called a data vault and Belong Mobile offer it. )
How to get started with Boost
- Buying online from Boost Australia is easy :
- Shipping is free and likely to arrive next day.
- You can keep your existing phone number or get a new one.
- You can choose the right sort of SIM card for you – e.g. Nano SIM for new iPhones.
The process of finding, activating and using a prepaid SIM is the same for Boost Mobile as any other phone company.
Boost’s International Rates
Like data, International calls seem to get cheaper every year. If you want to make International Calls from a phone with a Boost SIM in it, you’ll need an ‘add on’ $15 Add-On Inclusions. Like their core plans, the add on for International calls comes with a 28 day expiry.
The International add on offers Unlimited international calls & SMS to standard numbers (mobile and landline) in the most common call destinations : Canada, China, Germany, Ireland, Malaysia, New Zealand, Singapore, South Africa, UK and the USA,
Alternatively, if the place you want to call is not on that list, you can use a separate $15 add-on credit to use at standard rates on calls and texts to those.
How is Boost’s customer service ?
Boost will talk to you on the phone but they’ve also invested a lot in their online presence to give you the answers you need as quickly as possible. There is a list of frequently asked questions and a user forum online.
You have the option of searching for your issue and finding answers easily. Or, you can email the company for a more personally tailored response.
If all else fails, Boost Mobile even offers a live chat that you can utilize for personal, one on one interaction so that if they need more information in order to solve your problem, you will not have to have a whole series of emails to find your solution.
What did Boost change in their November 2017 plan update ?
Boost’s primary change is that they simplified their plans. For the last couple of years, Boost allowed users to take some extra data on the weekend. Now, they just have a data allowance that can be used anytime. Boost also included data rollover as part of selected plans.
Summing Up : Who should consider using Boost Mobile and why?
Everyone should consider using Boost. They have the best coverage in Australia, bar none. Boost is particularly attractive to those who live in Rural areas – because of their great coverage on the Telstra 4G network – and because of the extremely competitive pricing of their unlimited plans, especially when you consider their range alongside Belong Mobile.
They also have great rates and reliable and friendly customer service. On top of that, if you’re in to their sponsorships and promotions, the company has a bunch of fun promotions and events for its customers.
Extra Resources – Articles of use to Prepaid Users
- Prepaid plans now have streamed audio included in them :
You may not be aware of one of the biggest improvements to prepaid plans since they were originally devised. 2016 saw the release of prepaid plans which have streamed audio included in them. If you already have a Spotify, iTunes Music, Google Music or IHeartRadio account, then you might like to find out more about streamed audio in phone plans.
- Entertainment options are becoming common :
You may also have started hearing about the increasing inclusion of entertainment options in prepaid and SIM Only phone plans. We also examine Optus’ mobile phone plan Entertainment options, Telstra’s mobile phone plan Entertainment options and compare the two.
- Prepaid vs postpaid vs month to month :
We’ve given a short explanation on this page but if you want more detail on the types of phone plans in Australia, this is it. In Prepaid vs postpaid vs month to month, we explain and the best value alternatives you have and when it makes sense to use each type.
- Prepaid vs Postpaid –the simple trick to getting the best value :
The tier 1 telcos ( Optus Telstra and Vodafone ) all have both prepaid and postpaid plans. Sometimes they have both types of plan at the same price point.
- Does it make sense to buy a Phone myself and add a SIM ? :
It’s often even cheaper to buy your own phone and add a SIM ( including a prepaid SIM ) to it. We explain how to go Buying a phone outright and adding a SIM.
- Data Rollovers :
Considering a plan with data rollover in it ? We explain why they’re not the real solution to the real problem with prepaid plans.
And, remember, before you buy, read the CIS (that’s the Critical Information Summary–a clearly written definition of what is and is not included in the plans from these phone companies) before you buy. You need to be confident in the plan you choose yourself. You’ll find the CIS on the Vodafone website.
Compare all of our prepaid plans
If you need another network, you might like to check our Best Prepaid Plans Page and compare all the plans ( including every one mentioned on this page. ) A list of best value plans using the Telstra, Optus and Vodafone networks. COMPARE THE BEST PREPAID PLANS
See all SIM Only plans
If you need another network, for example you’re after an unlimited plan with Telstra coverage, or you live in a city and you’re happy with Vodafone, you might like to check our SIM Only Comparison page and compare all the plans ( including every one mentioned on this page. ) COMPARE ALL SIM ONLY PLANS