Do I need a special handset in order to connect to the Boost network?
Not really. Phones that work on the Boost network are pretty common. So long as your handset was bought in Australia you should be OK.
Just double check your phone transmits on / accesses the 1800 MHz frequency. (A quick Google should help you.) It’ll need to be able to access that frequency in order for it to work with Boost.
If your phone ALSO works on 700 MHz that’s even better.
And remember, to get 4G speeds, your phone needs to be 4G compatible.
How much is shipping if I buy the Boost SIM online?
You will be pleased to know that Boost will ship you your SIM free, if you buy it online.
Does recharging early extend your existing credit with Boost?
Your plan does not reset if you recharge early, but your plan date will reset.
Note: Boost plans now include data rollover. If you recharge with $30, $40 or $50 recharge before your current credit expires, any unused data will roll over for use in the next month. Your data is only rolled over once and it will be used first before your included data.
Does an Australian Boost SIM work in New Zealand?
In order to access prepaid international roaming in New Zealand, a Boost customer needs to purchase their $60 International Roaming Recharge (5GB data, 30 minutes voice, 100 SMS in 15 countries for 14 days) or a Boost “ADD ON” (Each New Zealand call costs $1.50 whether you’re the one calling or receiving the calls).
If you don’t want to accept incoming calls (to save money,) you can contact Boost and have the calls sent to voicemail instead for the period you’re overseas.
With the ADD ON, it is free to receive SMS messages when you’re overseas but it costs $0.65 to send them. Data Roaming and Mobile Data need to be turned off. All data charges will cost $3/MB while you’re overseas.
I’m sure you can see that if you must use Boost in NZ, you’re better off with the International Roaming Recharge plan.
What speeds can I expect from my Boost 4G connection?
The mobile data speeds you get will vary depending on a number of factors including where you are, what phone you have, how many people are trying to get 4G data etc. You should get somewhere between 2 & 50 Mbps. That’s pretty fast.
What is 4GX and will I get 4GX with Boost Mobile?
4GX is what Telstra call their double data speeds. It’s often referred to as carrier aggregation.
Essentially, 4GX is where a phone gets double speed 4G down to the handset. It can do this either by accessing two frequencies at once or other technical cleverness. The key thing is, you won’t get that with Boost.
You’ll get regular 4G. We can only offer you our point of view on this: It’s nothing to worry about. 4GX is overkill in our view. 4G speeds are honestly fast enough.
Do Boost offer Data Rollover?
Yes. Here are a few key facts which might help:
- Data Rollover is available with Boost on the $30, $40 and $50 recharges only.
- You’ll be able to roll over any remaining data to your current recharge when you recharge prior to the expiry date. There is no limit on the amount.
- However, be aware that data rolls over to the next recharge only. So any data that has already rolled over from the previous recharge does not roll over again.
Do Boost have Long Expiry Plans in Australia?
They do now! Boost launched Long Expiry Plans in Australia on the 1st March 2019. You can compare them vs alternatives on our Long Expiry Plan page.
What is a ‘Long Expiry Plan’ from Boost?
‘Expiry’ is the term used by phone companies to explain how long your phone will work before you have to pay more money. Typical expiry periods are anything from 7 days for very cheap plans to 35 days from Vodafone on most of their prepaid range.
Long expiry plans are less common but are still an important part of the range. A typical long expiry period is between 90 days and 6 months. Some even last as long as a year.
The most common needs for long expiry plans are older people, who don’t use their phone much (especially those who receive far more calls than they make and use no mobile data at all).
What call types are included in the Boost Unlimited plan?
Unlimited calls and SMS to Australian numbers. You’ll also get free voicemail retrieval, free calls to 1300 numbers and free calls to 1800 numbers.
What are Boost’s International Inclusions?
Boost recently updated their international call inclusions and now offer inclusions on plans costing $30 or more per 28 days.
On the $30 plan, you’ll get unlimited calls to 10 selected countries, 100 minutes to 40 other selected countries and 100 texts to 50 selected countries.
On the $40 or $50 plan, you’ll get unlimited calls to 15 selected countries, 100 minutes to 35 selected countries and 100 texts to selected countries.
See Boost’s website for details on those rates, they are subject to change from time to time
How can I check my usage?
The simplest way to check your usage is to get the Boost App or dial #111# on your phone.
Boost will send you text messages at 50%, 85% and 100% of your usage. It’s the law in Australia. They have to. Careful though, there is a delay between your usage and your receipt of the text message. Make sure you don’t run out of credit !
How do you add Boost credit to your phone?
Once you’ve activated your number, there are a few ways you can recharge your account. You can follow the prompts which will take you through the step by step process using any of these methods:
- Boost’s App – you’ll need to make sure you have WiFi turned off
- Dial #111# on your phone
- Go to care.boost.com.au in your phone’s browser – again make sure you’ve got WiFi turned off
- If you’re on a desktop or another device other than your phone, you can also go to recharge.boost.com.au
Where will I get 4G with Boost? (What’s their coverage like?)
You’ll get 4G coverage in every capital city around Australia. Also in around 600 regional areas, all the major airports and suburbs surrounding the major cities.
Boost are the only phone company in Australia, apart from Telstra, who have access to the whole, entire, unfetterd Telstra Mobile Network. That gives them roughly double the square Kilometer coverage footprint of any other network, other than Telstra themselves.
Is Boost’s data still charged for in Per MB chunks?
You’ll be charged per kB for your data sessions. Most people agree this is the fairest way to charge for data (and certainly fairer than the per MB alternative.)
- Best value access to Telstra’s Mobile Network
- The only alternative offering the full Telstra network coverage
- Bring your existing phone number
- Completely predictable cost since Boost are prepaid
- Boost plans allow you to rollover unused data
- New long expiry options available
- International calls are included on all plans
- New add ons
- No 4GX (double 4G) speeds
- Consider whether you need rural coverage
The key things you need to know about Boost
Boost Mobile is a prepaid phone network brand which operates in a number of markets around the world. Notably, they have plans available in the USA and Australia. In our view, Boost’s plan range is one of the best on Telstra’s Mobile Network. Like most phone companies, Boost now offer 4G data speeds.
- They offer exclusively prepaid plans
- They’re youth-focused but don’t be fooled by the brand. Boost’s plans are good value whatever your age.
- Boost are the only phone company which resell the full entire Telstra Mobile Network.
- Boost also offer nice-to-have plan features. They include streamed audio and data rollover facilities (We have details of the way Boost’s data rollover works, below), as well as a solid international/roaming plan.
This Month’s Hot Offers
Boost’s latest prepaid plan refresh took place at the start of March 2019. They raised their data inclusions (without changing price points), added some new features and even launched some new, Long Expiry plans. (Read this article if you want to find out what an ‘expiry’ is. )
Here’s what you’ll see now in our listings as far as Boost is concerned – and what that means to you.
- Increased data inclusions:
Boost increased the mobile data inclusions across all of their plans. As we know, mobile data gets cheaper every year, so phone companies have to increase their data allowances without changing their pricing every few months to stay competitive. What’s interesting about their new charging is that at the time of launching, Boost, the only phone company to offer access to the entire Telstra network, are offering pricing as competitive as Vodafone and Optus.
- New Add Ons:
If your inclusions aren’t enough, you can purchase Boost add ons for more data, International calls and SMS, etc. These add ons are also useful if you run out of data or credit.
- Rollover now available:
Data rollover is not my favorite method of treating data fairly but it will help even out the odd peak or trough of usage. For example, if you go overseas one month and use a lot of data when you get back. Remember, alternatives to Data Rollover are available. Some companies now offer a ‘data vault’ or ‘slowed down data’ on ‘unlimited plans’.
- They added International calls on all of their plans:
Increasing use of alternatives including Skype and WhatsApp, as well as a realization that the regulator is going to make them pay for charging so much – especially for data – while people are overseas. All of this drops the price of IDD (International Direct Dialing) calls. You can compare Boost against the competition for International calls on our International Calls page.
- New Long Expiry plans:
Boost’s list of phone plans has always been short and sweet but the company has obviously come to the conclusion that there is a gap here they want to plug. Be sure to compare Boost and the alternatives on our Long Expiry Plan page.
- New International Roaming Recharge:
Boost has also added an International Roaming Recharge that gives you airtime, texts, and data for 2 weeks, whenever you’re overseas in one of the 15 countries on their list.
- Belong Mobile also use ‘a part of’ the Telstra Mobile Network, also sell plans with 4G data and offer a postpaid alternative.
- Boost’s plans appear to be deliberately aligned with Belong’s to offer a choice of prepaid / postpaid and data options.
- However, Boost are the only phone company which offer full access to the Telstra Mobile Network – the same network you’d get if you went direct to Telstra themselves.
- Boost are an MVNO.
- They offer an exclusively prepaid range – no contracts required:
Boost are a prepaid only plan provider. If you’re not sure about the differences between prepaid and postpaid, we have an article which explains the differences.
- Boost use Telstra’s Mobile network:
Boost Mobile and Telstra are the only phone company in Australia which operate on the full Telstra ‘retail’ network. Others have access to a component of the Telstra Network – including Belong Mobile, Aldi Mobile, and Cmobile. The Mobile Network that these other providers have access to use covers 99% of the population or 2.5m square Km . That’s about half of the coverage footprint you’ll get with Boost.
- 4G Data:
Not sure what 4G is? Read our explanation of 4G / LTE. Boost now offer 4G data speeds. Boost is Telstra’s special favorite and they got the fast data speeds that Telstra offer on this network months before the competition.
- All their plans include ‘unlimited’ (voice and SMS in Australia) options:
Boost offers many different unlimited prepaid plans at different prices so you can buy what you can afford. For many, shelling out $40 per month, in advance is a cost they would rather not incur. Some get paid weekly and can’t afford to pay for an entire month all at once. For these people, Boost’s 7 day / $10 plan offer great coverage and a more affordable payment schedule.
- Great promotions:
Keep your eyes peeled on the plan list above. Boost regularly have promotions including regular double data and 50% off first month deals.
- Focused on youth marketing:
Boost focus on the ‘Young’ and ‘Active’ segment, sponsoring a number of cool music events and action sports athletes. Don’t be fooled, however. Even if you don’t meet the description of the marketing and you are an 80 year old grandmother, you can still get the benefit of access to the Telstra 4G network and Boost’s amazing $40 Unlimited with Boost.
- All plans have a 28 day expiry:
Many alternatives now offer 30 day recharges. It may not seem like much of a difference but it can mean one or two more recharges a year or a difference of 6% in your costs.
Boost have a reputation not just for value but for innovating their plan range. Not to be outdone by Optus Prepaid, Boost Mobile added streamed audio to their entire suite some time ago, too. That means you can:
- Stream Apple Music data free at up to 512 mbps.
- Note, you will need an existing Apple Music account. You can sign up to a trial account to test the service if you do not have one.
Streamed audio is just one of the entertainment services which are now available in Australia on phone plans. You might be surprised both how many people have a streamed audio account (it’s in the millions of Australians) and how much data you can save when you’re allowed to listen to it data free.
The way phone companies sell data makes me laugh. If you don’t use the data you buy by the end of the month, they take it away from you. Imagine if you bought a pizza in a restaurant and the waiter came along to remove it from the table at 8PM. ‘Sorry sir, you had to eat it before now.’
- You can roll over as much data as you want to:
If you finish the month with 3 GB spare data, it’ll roll over to the next month.
- But it only rolls over once:
It won’t keep rolling over forever. (There is a scheme which does that, it’s called a data vault and Belong Mobile offer it.)
You don’t have to settle for Boost’s ready-made inclusions. If you need more from a plan, you can purchase one of Boost’s add ons to bump up your data and other inclusions. This also comes in handy when you exhaust your data, for example. In that case, all you’d need to do is purchase an add on for additional data. Here are Boost Mobile’s new add on packs:
$5 Add On – now includes:
- 1GB data
- $5 Pay as you go credit for:
- Premium calls
- Overseas roaming calls, SMS & MMS
$15 Add On – now includes:
- 3GB data
- $15 Pay as you go credit for:
- Premium calls
- Overseas roaming calls, SMS & MMS
- International standard calls / SMS to countries not included within your active recharge
Note that an active Anytime Plus recharge is required to use an Add On.
How to get started with Boost
- Buying online from Boost Australia is easy:
- Shipping is free and likely to arrive next day.
- You can keep your existing phone number or get a new one.
- You can choose the right sort of SIM card for you – e.g. Nano SIM for new iPhones.
The process of finding, activating and using a prepaid SIM is the same for Boost Mobile as any other phone company.
- On the $30 plan, you’ll get Unlimited calls to 10 Countries, 100 minutes to 40 other countries and 100 international SMS.
- On the $40 or $50 plan, you’ll get unlimited calls to 15 countries, 100 minutes to 35 selected countries and 100 SMS to 50 countries.
- Call customer care on 1800 026678 (new customers) or 125 8881 (current customers) 8am-9pm 7 days per week
- Use Live Chat 24/7
- Visit the community forum
Boost Mobile | Best Prepaid Data Rates On The Full Telstra Network
Prepaid | 28 day expiry | On The Telstra Mobile Network 3G+4G
Boost Mobile are a reliable brand. They are the only phone company other than Telstra to resell the full Telstra ‘Retail’ Network. With Boost you’ll get:
- The full Telstra Mobile Network
Other phone companies resell part of the Telstra Mobile Network. Only Boost and Telstra plans allow you access the whole thing.
- Free streamed audio:
Data free streaming of Apple Music (requires subscription) on top of the data included in your plan.
- Recharge options from $10 to $70:
Boost have a total of 5 recharge options for their prepaid plans, ranging between $10 and $70.
Boost Mobile Plans For Your Mobile
- Boost Prepaid $20 = Unlimited calls & SMS in Oz + 5GB data.
- Boost Prepaid $30 = Unlimited calls & SMS in Oz +35GB (includes 15GB bonus data on first 3 recharges) data.
- Boost Prepaid $40 = Unlimited calls & SMS in Oz + 45GB (SIM Half Price $20, includes 15GB bonus data on first 3 recharges) data.
- Boost Prepaid $50 = Unlimited calls & SMS in Oz + 55GB (includes 15GB bonus data on first 3 recharges) data.
- Boost Prepaid $70 = Unlimited calls & SMS in Oz + 80GB (includes 15GB bonus data on first 3 recharges) data.
All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Boost Mobile review.CHECK BOOST MOBILE PLANS
Boost planning to head overseas, it helps to know your options before you set off.
If you’re heading overseas and want to use your Boost account, you’ll need to access international roaming. Unless you have called up Boost Mobile and specifically deactivated it, international roaming will be automatically active on your account with the company.
Boost’s new International Roaming Recharge can be used while you’re overseas in 15 selected countries. It costs $60 per 14 days, and includes:
- 5GB of data.
- 30 minutes voice and 100 SMS while roaming.
- The 15 countries include the USA, Singapore, Indonesia, Thailand, Malaysia, Japan, Hong Kong, Taiwan, China, Germany, Spain, France, Portugal, UK, and New Zealand.
To extend this plan for more than 14 days, just recharge for an additional 14 days.
If you need less data, voice, and SMS while roaming overseas, you can purchase Boost’s $5 and $15 add on packs we addressed earlier. You’ll be charged per minute, and the cost varies based on the country in question.
Roaming is available in most countries commonly visited by travelling Australians. Specific information can be difficult to find on the website, so it might pay to contact customer support before you leave to confirm roaming is available in the country you’re going to, and to check the rates. Different rates apply to use your service while overseas, and they are very often significantly more expensive than rates within Australia.
When using international roaming, you’ll be able to send and receive calls and text from overseas. To make sure this function is enabled before you leave, ensure that international roaming is turned on, and then top up your prepaid plan with a $5 Add-on. The Add-On will give you $5 included credit that you can use while overseas, but you will have to be within the expiry date of your usual credit to be able to use it. Data and MMS are unavailable.
If you need to recharge while you’re overseas, you can go to boost.com.au/recharge, or use the #111# service. Payment can be made using your credit card, debit card or PayPal. Alternatively, you can pre-purchase a voucher before you leave and load it when necessary.
To access the internet while overseas, Boost Mobile recommend that you use Wi-Fi. If you want to access mobile data when overseas, or if you expect to be using your phone frequently there are other options, (like purchasing a local SIM card) that will make it easier and cheaper to keep in contact.
If you are a Boost Mobile customer and don’t want to use your normal service while overseas, you will need to ensure that your international roaming is deactivated. Call customer service to help you make sure this function is turned off.
To lower your costs but keep the ability to make calls while overseas, it’s a good idea to disable your data and your incoming calls, to avoid paying for unwanted and unexpected usage. Disabling mobile data is fairly straightforward – in the Mobile Network section of your phone’s settings, ‘untick’ Data Roaming. You can also disable all data just to be sure. Call forwarding can be enabled in the settings of your calls app on your phone.
Summing Up: Who should consider using Boost Mobile and why?
Boost Mobile and Belong Mobile are both owned by Telstra and, when you tie them together, you can see a master strategy working in the background. Telstra’s 2020 strategy is designed to reduce complexity from a customer’s point of view – and to maintain Telstra’s competitive position against a constantly more competitive environment.
Telstra themselves offer the premium products – flouting their network quality, talking about their new 5G services, and include sports and other forms of entertainment in their plans. Belong and Boost are there to ‘mop up’ the more informed customer, who doesn’t want to pay extra and who would have gone to a competitor rather than pay extra each month for the value adds Telstra provides for ‘free’.
As you will have seen above, on this page, Boost Mobile won the ‘Best Prepaid’ WhatPhone award for 2019 and that’s for very good reason. There is no better network than the full Telstra Mobile Network, Boost’s data inclusions are now some of the best in the market and you’d need a good reason to walk past them without giving them a very serious look.
Everyone should consider using Boost. They have the best coverage in Australia, bar none. Boost is particularly attractive to those who live in Rural areas – because of their great coverage on the Telstra 4G network and because of the extremely competitive pricing of their unlimited plans, especially when you consider their range alongside Belong Mobile.
They also have great rates and reliable and friendly customer service. On top of that, if you’re in to their sponsorships and promotions, the company has a bunch of fun promotions and events for its customers.
Boost’s plans have some inclusions that others don’t. Compare Boost Mobile’s inclusions here – easily – vs the best of the competition.
This Month’s Hot Offers
See all SIM Only plans
If you need another network, for example you’re after an unlimited plan with Telstra coverage, or you live in a city and you’re happy with Vodafone, you might like to check our SIM Only Comparison page and compare all the plans ( including every one mentioned on this page. )COMPARE ALL SIM ONLY PLANS