Independent Amaysim Plan
Review and Comparison

  • Award winning plans & customer service
  • Powered by the Optus 3G & 4G network
  • Best in class value for money
  • Month to month and prepaid options
  • Keep existing number or get a new one

Top Amaysim Plans

Amaysim

Amaysim Unlimited $10

3 stars
Value

Unlimited standard national talk and text

Data

1GB

EXPIRY

28 days

Network

Optus 4G Plus

Includes
RECHARGE COST

$10.00

Amaysim

Amaysim Unlimited $20

3 stars
Value

Unlimited standard national talk and text

Data

2.5GB

EXPIRY

28 days

Network

Optus 4G Plus

Includes
RECHARGE COST

$20.00

Amaysim

Amaysim Unlimited $30

3 stars
Value

Unlimited standard national talk and text

Data

5GB

EXPIRY

28 days

Network

Optus 4G Plus

Includes
RECHARGE COST

$30.00

Amaysim

Amaysim Unlimited $40

3 stars
Value

Unlimited standard national talk and text

Data

15GB

EXPIRY

28 days

Network

Optus 4G Plus

Includes
RECHARGE COST

$40.00

Amaysim

Amaysim Unlimited $50

3 stars
Value

Unlimited standard national talk and text

Data

20GB

EXPIRY

28 days

Network

Optus 4G Plus

Includes
RECHARGE COST

$50.00

Amaysim

Amaysim As You Go $10

4 stars
Value

15c per min voice and 15c per SMS

Data

15.4 cents per MB data

EXPIRY

365 days

Network

Optus 4G Plus

Includes
COST PER MONTH

PAYG

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Which competitors should you consider?

Kogan Mobile

Kogan SMALL $16.9 - 30 Days

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

2GB

EXPIRY

30 days

Network

Vodafone 4G

Includes
RECHARGE COST

$4.90

Kogan Mobile

Kogan MEDIUM $29.9 - 30 Days

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

6GB

EXPIRY

30 days

Network

Vodafone 4G

Includes
RECHARGE COST

$4.90

Moose Mobile

Moose 8 SIM Only

5 stars
Value

$200 of standard calls to landlines and mobiles in Oz. Unlimited SMS and MMS in Oz

Data

500MB

CONTRACT

Month to month

Network

Optus 3G + 4G Plus

Includes
COST PER MONTH

$8.00

OVO

OVO $9.95

5 stars
Value

$200 standard calling and unlimited SMS / MMS in Oz

Data

1GB

EXPIRY

Month to month

Network

Optus 3G + 4G

Includes
RECHARGE COST

$9.95

Boost

Boost $10 Starter SIM

3 stars
Value

Unlimited National Calls & SMS

Data

1GB data

CONTRACT

7 day expiry

Network

4G on the Telstra Mobile Network

Includes
Starter sim cost

$10.00

Lebara Mobile

Lebara National Plan $29.9

4 stars
Value

Unlimited standard calls and SMS in Oz

Data

15GB Data First Month = 10GB Bonus

EXPIRY

30 days

Network

Vodafone 3G + 4G

Includes
RECHARGE COST

$14.95

Vaya

Vaya SIM Only $16

3 stars
Value

Unlimited standard national talk and text

Data

1.5GB

EXPIRY

Month to month

Network

Optus 4G Plus

Includes
RECHARGE COST

$16.00

Moose Mobile

Moose 19 Sim Only

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

2GB

CONTRACT

Month to month

Network

Optus 3G + 4G Plus

Includes
COST PER MONTH

$19.00

Vaya

Vaya SIM Only $24

3 stars
Value

Unlimited standard national talk and text

Data

3GB

EXPIRY

Month to month

Network

Optus 4G Plus

Includes
RECHARGE COST

$24.00

OVO

OVO $29.95

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

5GB

EXPIRY

Month to month

Network

Optus 3G + 4G

Includes
RECHARGE COST

$29.95

Optus

Optus Prepaid Ultimate Plus $30

5 stars
Value

Unlimited standard national talk and text

Data

10GB MyData with rollover up to 10GB + 10GB Video Streaming.

EXPIRY

28 days

Network

Optus 3G + 4G Plus

Includes
RECHARGE COST

$30.00

Belong Mobile

Belong Mobile $30

5 stars
Value

Unlimited National Calls & SMS

Data

5GB + 10GB welcome gift

NO CONTRACT

Month to month

Network

Parts of Telstra 3G/4G network

Includes
COST PER MONTH

$30.00

Minimum Total Cost $30
Think Mobile

Think Ultimate $30 Plan

2 stars
Value

Unlimited standard calls and text in Oz

Data

10GB (5GB + 5GB Bonus)

CONTRACT

Month to month

Network

Vodafone 4G

Includes
COST PER MONTH

$30.00

Moose Mobile

Moose 34 Sim Only

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

10GB

CONTRACT

Month to month

Network

Optus 3G + 4G Plus

Includes
COST PER MONTH

$34.00

OVO

OVO $34.95

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

8GB

EXPIRY

Month to month

Network

Optus 3G + 4G

Includes
RECHARGE COST

$34.95

Belong Mobile

Belong Mobile $35

5 stars
Value

Unlimited National Calls & SMS

Data

5GB + 10GB welcome gift

NO CONTRACT

Month to month

Network

Parts of Telstra 3G/4G network

Includes
COST PER MONTH

$35.00

Yomojo

Yomojo Unlimited $39.9

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

7GB

CONTRACT

Month to month

Network

Optus 4G Plus

Includes
COST PER MONTH

$39.90

Belong Mobile

Belong Mobile $45

5 stars
Value

Unlimited National Calls & SMS plus International Standard Calls & SMS to 10 countries.

Data

15GB + 30GB

NO CONTRACT

Month to month

Network

Parts of Telstra 3G/4G network

Includes
COST PER MONTH

$45.00

Kogan Mobile

Kogan SMALL $46.90 - 90 Days

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

2GB every 30 days

EXPIRY

90 days

Network

Vodafone 4G

Includes
RECHARGE COST

$46.90

OVO

OVO $49.95

5 stars
Value

Unlimited standard calls and SMS in Oz

Data

14GB

EXPIRY

Month to month

Network

Optus 3G + 4G

Includes
RECHARGE COST

$49.95

Belong Mobile

Belong Mobile $50

5 stars
Value

Unlimited National Calls & SMS plus International Standard Calls & SMS to 10 countries.

Data

15GB + 30GB welcome gift

NO CONTRACT

Month to month

Network

Parts of Telstra 3G/4G network

Includes
COST PER MONTH

$50.00

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Common questions about Amaysim

I haven’t heard of Amaysim before, can I trust them?

Amaysim have been in market for several years now. They have more than 1m customers in Australia. Their track record is great. They offer good value plans, have some of the best customer satisfaction levels in the industry (see the charts in the article below) and they’ve received endorsements from Money Magazine for the value in their plans. You can trust them and you should consider them for their plan inclusions.

Can I keep my number when switching Amaysim?

Yes you can. You can keep your number if you move to Amaysim or you can start again and get a new one. It’s up to you.

How is Amaysim coverage in my area?

Amaysim use the Optus 3G and 4G network, you can check. We have details and infographics on their coverage in this article.

What does ‘you can move up or down plans ‘without penalty’ mean’ ?

In our article on this page, we use the phrase ‘you can move up or down ( Amaysim’s plan range ) without penalty.’

What we mean is that, each month, if you want to up or down plans (for example, up from a $20 to a $30 monthly spend), there is no penalty imposed on you by Amaysim.

The key concern people have is being signed up to a contract and having to pay to get out of it. That isn’t the case with Amaysim’s plans.

Do Amaysim offer Visual Voicemail ?

No, they don’t. Amaysim use the Optus network and, as a result, Amaysim customers do not get the visual voicemail feature so important to some customers. If you need visual voicemail, we suggest you consider another provider.

Can I cancel my service if I’m not happy?

Of course you can ! You’ll have to finish up the month you’re in and cancel any automated payments you have set up. However, after that, unlike most phone company deals, you’ll be free to get moving.

Are Amaysim’s plans prepaid or postpaid ?

Amaysim are one of the few phone companies which offer you the choice of how you’d like to pay for your plan. Amaysim’s plans can be bought either prepaid or postpaid.

Choose :

  • Prepaid if you like to know exactly how much you are going to spend each month and to consciously choose any extras you need. (For example, international calls. )
  • Postpaid if you prefer the convenience of your bill being managed and charged to you automatically.

How do Amaysim and Vaya work together?

Amaysim own two phone company brands in Australia. Vaya is their brand focused on more cost conscious individuals. Vaya offer a price match guarantee but still get the benefit of Amaysim’s experience when it comes to customer service. Amaysim has a broader range of plans and a larger customer base.

What's good

  • Excellent value across the range
  • Unrivalled data inclusions on an unlimited plan
  • Powered by the Optus 3G /4G network
  • No contracts - get any plan prepaid or month to month
  • Often have a 'first month 50% off' offer running

What's bad

  • Relatively high charges for international
  • 19 numbers not included ( banned from this plan )
  • Unused data does not roll over
  • No visual voicemail

Amaysim Review - Should you go with them?

Amaysim offer good value on the Optus 3G+4G network and a range of plans which will suit most needs. Read our review, below, for more information.

 

What you need to know about Amaysim

Everyone wants to get the best price plan deal. Not everyone wants a new phone, these days, a lot of people own their device outright. For those who fall in to both camps – those who want a great deal on a SIM card but don’t need a new mobile phone, Amaysim are a good choice.

Amaysim is an Australian company with affordable pricing for the telecommunications services they offer. They have been operating over here, in Australia, since the end of 2010. They now have more than a total of 1m customers.

 

Key factors that make Amaysim’s plans well worth considering

  • Amaysim allow you to buy their plans as either Prepaid / postpaid :
    Any Amaysim plan can be bought as a prepaid or postpaid plan. Whichever you choose, you’ll get the same inclusions (most importantly, the same data inclusion) whichever way you buy them. They’re one of the only Australian phone companies to do this, but it’s genius. (Yomojo are the only other prepaid / postpaid phone company we’re aware of). Making their entire product range available as either a prepaid or a postpaid plan greatly simplifies the process of picking a plan. In our view, every phone company should do the same thing.
  • No contract means ultimate flexibility:
    Amaysim sell SIMs and they’re all on month to month agreements. You’ll have no contract to worry about. You can cancel or move from this sort of agreement any time. No termination fees, no arguments, you’re done.
  • Amaysim also offer PAYG Plans.
    PAYG (Pay As You Go) plans are a small but useful part of the market. Together, (below) you can see why Amaysim approach their pricing in the way that they do. Prepaid + Postpaid + PAYG Plans make up 85% of the market. Amaysim are likely to have a plan to suit your needs.

There aren’t many phone companies which offer their plans in both prepaid or postpaid variants. Between prepaid and postpaid plans, Amaysim appeal to 80% of Australians. Little wonder they are one of Australia’s most popular phone companies.

  • Best in class customer satisfaction :
    Amaysim have won a number of awards relating to the quality of their customer satisfaction, including Roy Morgan’s annual customer satisfaction award several times. The chart below shows customer satisfaction as measured by Choice in 2017. The level of Customer Satisfaction Amaysim’s customers enjoy is a major differentiator for Amaysim.

 

Amaysim came second in a review of overall customer satisfaction, a metric which includes their customer service, value for money and other service features we discuss on this page.Customer satisfaction comprises every aspect of your interactions with your phone company. Amaysim were second in a recent national review.

  • Same day delivery :
    In Sydney and Melbourne metro regions, Amaysim offer a same day delivery service. They charge an additional $10 to cover the costs of getting it to you so fast.. Amaysim know how important instant gratification is to moving phone providers. They also know how terrible it is when you are stuck in limbo between phone companies.

 

An overview of their plan range

Amaysim have broadened their product range recently but only to add more data options. The core products are the same.

  • Unlimited (voice and SMS) Plans :
    Unlimited plans are one of the things Amaysim is famous for. All their plans have unlimited voice and SMS in Australia, to Australian numbers included.
  • PAYG Plans :
    Amaysim’s PAYG plan is a Pay As You Go plan. The recharge window ( the expiry period ) for Amaysim’s PAYG prepaid recharges are 90 days.

Amaysim are fair in their inclusions and offer much the same standard services that their competitors do.

Our Amaysim review shows how well Amaysim do when they’re put side by siade against their major competitors.

Amaysim align well when compared on Unlimited plan inclusions.

Source : WhatPhone Analysis

  • International PXT / SMS :
    Amaysim offer some international inclusions on their plans costing $30 and above each month.
  • PAYG :
    The table above does not cover Amaysim PAYG plans. See our specialized page for more details of Australian PAYG plans.
  • Roaming :
    Roaming is not a core plan inclusion with Amaysim. It can, however, be paid for on top of plans. If you take a prepaid plan and want to roam, you will have to have a balance. You will be able to add it from their app. Calls will be deducted against that balance. If you roam on their postpaid plans, charges will just be automatically added to your bill.

 

Comparing Amaysim’s prepaid / postpaid options

Prepaid is an under-rated way of getting a phone SIM. Not only do you avoid the need for a credit check ( which makes these plans ideal for anyone under 18 ) but you’ll get the same great rates from Amaysim if you activate their plan as a prepaid service, as if you take a postpaid service.

The chart below and this article should help explain the differences in their plans if you need more information.

We review Amaysim’s plans from both a prepaid and postpaid perspective.

Amaysim are one of the only phone companies which allow their plans to be bought as either prepaid or postpaid variants.

Value for money – how do Amaysim stack up against the competition ?

Money Magazine has awarded Amaysim twice for having the best unlimited and as you go plans !

Choice reviewed Amaysim for value for money. They came top of the list.

Choice put Amaysim at the top of the list for value for money.

Amaysim are one of the Australian leaders for value for money in SIM Only plans.

Amaysim offer good value across their range of plans, when compared to major rivals.

 

Amaysim’s customer service

Customer service is actually the team that deals with any technical service issue you have. The most common method of contacting them is usually through the call center but customer service includes your use of the self service app they have and any other way you might contact Amaysim to progress an issue you’re having. Customer satisfaction, which we covered above, is an overall measure of how much people like their phone company, which takes in to consideration customer service.

Amaysim’s customer service is one of the best in the industry. The call center is one of the few which is still in Australia. Most other phone companies have shipped theirs overseas. When you have an issue with your Amaysim service, you get through to someone who resolves your problem quickly because they work in Chatswood and you can have a clear conversation. The best customer service team is one you never have to call and that’s probably part of Amaysim’s success. Their service is nice and simple and it just works.

This comparison of phone company customer service shows how people rank some of the main telcos when it comes to resolving technical and billing issues. Amaysim are a market leader.

Amaysim do well for customer satisfaction, too.

Not so good things about Amaysim

Every phone company has elements to their service which are not as good as those offered by the competition.

  • Amaysim’s plans do not include free content :
    Content or entertainment  is an increasingly prevalent part of typically higher end (more expensive) phone plans in Australia. Optus and Telstra’s plans now usually include some form of value added extra, in the form of data free streamed media. This sort of inclusion is usually free music  or free video . If you’re interested in sport on your phone or have a service like Spotify, you might like to consider a plan with this sort of data free inclusion. It can save you up to 3GB of data per month. On the other hand, if you don’t value this sort of extra, Amaysim will offer better value on core data inclusions.
  • No extra data management facilities :
    There is a trend towards offering fairer data inclusions in Australia. Belong Mobile provide a ‘data vault’ – a scheme which allows you to use the data you’re given at any point. If you don’t use it one month, it is added to your data vault and you can use it later – even months later. Similarly, Boost Mobile and others, including Optus, offer data rollover – a similar plan facility under which any unused data is ‘rolled over’ in to the following month. Amaysim don’t have these nice to have facilities.

 

Network information for those considering Amaysim

Amaysim use the Optus 3G and 4G network. Here’s a chart showing how much people like Amaysim’s network performance, compared to some of their major competitors.

Amaysim actually use the Optus 3G and 4G network. Interestingly, Amaysim customers are happier with the network than Optus’!

Amaysim use the full Optus 3G and 4G network.

This chart shows the value of good customer service and satisfaction. While they use the same networks infrastructure, Amaysim’s customers are actually happier than Optus’ !

  • All of Amaysim’s plans now offer 4G data speeds :
    4G data is superfast. It’s likely faster than your home NBN or fixed broadband connection. Around two thirds of Australians now have 4G enabled phones. Remember, even if you have a slightly older 3G phone a 4G enabled SIM from Amaysim will still work in your phone.
  • Coverage comparable to all MVNOs :
    Amaysim’s network coverage on the Optus network is comparable to every other 4G network. From a 3G perspective, the Telstra network covers a lot more land but not a great deal more of the population. See our coverage page for more details.

 

More on Amaysim’s prepaid plans ?

Any of Amaysim’s plans can be bought as either prepaid or postpaid plans. Prepaid services do not require a credit check. That can make them appeal to people without a credit history or someone who has a bad credit history. Prepaid plans are often used by young people for exactly this reason. The process for setting up an Amaysim prepaid SIM is similar to their postpaid offering :

  • Navigate to the Amaysim website :
    Click through from this page, work through the checkout process.
  • Await SIM Delivery : Amaysim’s delivery processes are slick. If you live in a major metro area of Australia, you could get the SIM you order in as little as 3 hours. If you’re outside, you might have to wait until the next day.
  •  Activate – on Amaysim.com.au :
    When the SIM is delivered to you, go back to the Amaysim website to activate it. Activation takes care of what the phone companies call provisioning. It lets them associate you with the SIM you’ve bought. If you want to keep your phone number, you tell them that at the point of activation and they’ll bring it across for you.
  • Choose prepaid :
    At the point of activation, you will be asked if you want to activate the service as prepaid or postpaid. It’s your choice. We explain the benefits of choosing a prepaid service from Amaysim, below.
  • Apply Amaysim Recharges from that point :
    If you choose prepaid, you will buy recharges for your Amaysim service every 30 days. You can ( buy and ) apply a recharge voucher online, using their app or in many retail stores around Australia.

 

How can I perform an Amaysim Recharge ?

Auto-recharge takes away the conscious choice to recharge your service. Amaysim set their prepaid plans us to auto-recharge by default. You can turn this off in their online self service portal if you would like to.

  • Auto recharging is easy :
    You can recharge your Amaysim service online, through their self service website, using their app or by sending an SMS to Amaysim. There are a couple of things to remember.Auto-recharge has been designed to overcome the only negative associated with prepaid plans – the need to recharge them when they run out of credit. As we’ve said, this can come at unfortunate and inconvenient times. That means a service which auto-recharges can be useful. It does, however, blur the lines of benefit associated with a prepaid plan. As we’ve said, one of the best thing about prepaid plans is the ability to manage the spend associated with them.
  • You get a recharge :
    We always recommend that you recharge online or using the app. It’s the most convenient method available but also, sometimes the phone companies provide additional incentives for you to work this way – because it’s cheaper than you calling them. Other ‘channels’ which will sell you a recharge voucher for your Amaysim prepaid service include retail stores around Australia, an IVR ( That’s where you call them and talk to a machine ) or, you can even send them an SMS with your debit card details.
  • Denominations :
    You can buy a variety of Amaysim recharge denominations. Spend levels start at $10 but you can also add : $15, $20, $30, $50, $100 to your Amaysim prepaid service to top it up.

 

Summing up Amaysim’s plan range

Amaysim are one of the only phone companies to have a plan range which is easy to navigate. And within that plan range, you can choose whether you want any plan as a prepaid or a postpaid variant.

It’s staggering a simple mechanism for customers to navigate and amazingly effective and giving customers what they want. In our view, it’s something that every phone company should do.

They’re one of Australia’s biggest phone companies and should be on your short list for consideration.