Are you thinking about changing your number? The decision to change your phone number is easily influenced by many factors. From being a victim of targeted harassment to simply requiring a change in your life, there are a range of factors as to why anyone would decide to change their phone number. Whatever your Continue reading…
Understanding device payment contracts Every year, technology giants — Apple, Samsung, and others — release newer and upgraded versions of smartphones into the market. For tech enthusiasts, the release of a new mobile device is an immediate call to upgrade. Unfortunately, not many individuals are fortunate enough to be able to upgrade their devices Continue reading…
Optus are offering a massive amount of data for a low price – but it’s only for travellers Australian phone companies are in an intense competition to acquire new customers, so Optus seems to be testing out a different approach. With thousands of visitors passing through airports daily, the major telco has decided to Continue reading…
Customer satisfaction update for July The customer satisfaction numbers according to Roy Morgan ALDImobile has, once again, snagged the top spot on the Roy Morgan Mobile Phone Service Provider Monthly Customer Satisfaction Award in 2019. This marks the fourth time this year that the MVNO (Mobile Virtual Network Operator) has achieved this feat, placing them Continue reading…
The Concept of Leasing Two of Australia’s ‘Big Three’ telecommunication brands have now removed the option for phone leasing from their offered services. While this will be a good thing for future customers, both telcos will have to explain to a large number of Australians why they do not actually own their devices, even Continue reading…