Customer satisfaction update for July The customer satisfaction numbers according to Roy Morgan ALDImobile has, once again, snagged the top spot on the Roy Morgan Mobile Phone Service Provider Monthly Customer Satisfaction Award in 2019. This marks the fourth time this year that the MVNO (Mobile Virtual Network Operator) has achieved this feat, placing them Continue reading…
The Concept of Leasing Two of Australia’s ‘Big Three’ telecommunication brands have now removed the option for phone leasing from their offered services. While this will be a good thing for future customers, both telcos will have to explain to a large number of Australians why they do not actually own their devices, even Continue reading…
What is a SIM Card? The acronym ‘SIM’ could stand for either Subscriber Identity Module or Subscriber Identification Module. SIM cards are used by individuals with mobile devices to access a telecommunications network’s range of services. Without SIM cards, many mobile phone users would be unable to enjoy even the simplest of services such Continue reading…
Nearly 19% of Australians exceed their data limit on a regular basis Research by Roy Morgan indicates that almost one third of smartphone users aged 14-24 and almost as many aged 25-34 finish their data allowance too soon. This tendency to go over the data cap drops among smartphone users aged 35-49 and continues Continue reading…
Find out which of Australia’s Internet technologies benefit you Technological advancements have led to the roll out of many new Internet technologies. Many terms and acronyms represent many different available services. This can be confusing when choosing the best technology and mobile plan for yourself. Here, we break it all down for the consumer Continue reading…