New rules result in fines for 7 telcos The Australian Communications and Media Authority (ACMA) has fined seven telcos for violating its consumer protection rules. Apparently, these telcos misled customers by being unclear or lacking in information regarding the speeds of their NBN (National Broadband Network) plans. Aussie Broadband, Activ8me, Flip TV, Hello Broadband, Continue reading…
Types of phone plans? Generally speaking, a new phone plan is a paid agreement between a telecommunication provider and a consumer, which allows an individual connect to the telco’s network for calls, text messages, and access to the internet using mobile data. These plans come in different types — prepaid plans which are generally no-contract plans Continue reading…
NBN has to undergo major reform to catch up with the 5G era Just 18 months after entering the broadband sector, popular Australian telco Amaysim ended its National Broadband Network (NBN) home Internet service. The telco sold its 15,000 home Internet customers to Southern Phone, which offers NBN and ADSL, along with satellite and Continue reading…
An overview – Termination fees aren’t fair Operator Early Termination Charge ALDIMobile None Amaysim None BELONG None Boost None CMobile Remaining cost of plan + extras Coles None Jeenee None Moose Mobile None Optus None Southern Phone $10 p/m plus remaining cost of handset Spintel 30 days notice required Telstra Varies + handset repayments Continue reading…
Introducing Telstra Plus Telstra Plus is a reward program designed by Telstra to appreciate its existing customers. Launched on the 2nd of April, Telstra plus allows customers to rack up points per purchase of Telstra products/services. For every $1 put towards a purchase, a subscriber gains 10 points. These points can then be used to Continue reading…