Customers continue to rate their mobile carriers low, showing a lack of trust for telcos Building customer trust is the primary challenge faced by phone companies. As technology evolves and competition increases, customer satisfaction becomes increasingly important because customer expectations evolve as well. As improvements in technology develop, customers seem to want more. Seeking Continue reading…
A new approach After the streaming issues that plagued the coverage of the FIFA World Cup in 2018, many companies would cut their losses and move on – but not Optus. The major telco has solidified their move to make soccer and 5G the two main pillars of their targeted push for new customers Continue reading…
Telstra keep expanding Telstra is already Australia’s biggest network, but they show no signs of slowing down. This financial year, Telstra are planning to invest over $160 million into Victoria to achieve better coverage and fix gaps in the network. This investment will be particularly good news for people in remote regions of Victoria, and Continue reading…
Telstra is partnering with Lexus Australia to make Victorian roads safer Back in 1970, the Victorian Government became the first in the western world to mandate wearing seat belts. Now after 48 years, they are once again at the forefront of another safety revolution. Telstra, the largest telecommunication company in Australia, has teamed up Continue reading…
Research suggests smartphone obsession causes serious psychological and physical harm over time Your smartphone is probably the first thing you see in the morning and the last thing you look at before bedtime. They allow us to stay organised, connected and entertained. Smartphones are carried everywhere. They are a vital tool with a range Continue reading…