TPG Mobile Plan
Review and Comparison
- 50% off for the first 6 months
- Ongoing discounts for TPG broadband customers
- Unlimited calls, SMS and MMS to national numbers
- Free next-day SIM delivery to metro areas
Common Questions About TPG Mobile Plan
Can I make international calls?
Yes, you can pay $5 more per month to add unlimited international calls to mobiles and landlines in 37 countries. That’s a very typical add-on for SIM-only plans, so you’re not paying for features you don’t need.
How long does it take to get my SIM card?
TPG offers something a little different with its next-day express delivery service if you’re in a metro area and you purchase a plan before 12pm weekdays. If you live regionally, expect it to take 3 to 5 days.
Can I switch plans whenever I want?
TPG has an auto-renew feature, so you’ll be charged each month unless you cancel. As long as you cancel the plan before the expiry, you’re free to switch to another TPG plan or find a different provider. Just remember TPG has a 50% discount for the first 6 months if you don’t change or cancel your plan.
How do I get 5G?
You’ll need to have a 5G-compatible mobile phone and purchase the TPG 60GB plan to access the 5G network (assuming 5G is available in the area).
What kind of SIM card will I get?
When you purchase a plan with TPG you’ll be mailed a physical SIM card to pop into your phone when you’re ready to activate it (the instructions will be included with the SIM). You also have the option to select an eSIM, which can be activated within minutes.
How do I get the discounts?
You need to recharge your plan for 6 consecutive months to get 50% off your monthly plan. If you’re already an existing TPG broadband customer you’ll get an ongoing $5 or $10 off selected plans each month after the 50% promotion ends.
What's good
- Competitive discounts
- No lock-in contracts
- Speedy SIM delivery in metro areas
- Keep your old phone number
- Customise your plan with add-ons like international calls and roaming
What's bad
- Auto-renew can’t be switched off
- A basic, no-frills plan
- You'll need to pay to port your number over
TPG offers great value for money
TPG’s plans aren’t flashy but they represent good value if you’re after a basic plan to make calls and send texts in Australia. It has a couple of nice perks such as free next-day delivery for metro customers and discounts if you’re an existing TPG broadband customer.
The 50% off for the first 6 months is a good way to test out the TPG plans at a very competitive rate.
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Coverage
In 2020, TPG merged with Vodafone. Vodafone is one of Australia’s 3 large network providers, with 4G coverage for 96% of the population. While it doesn’t have as much coverage as Telstra and Optus (coming in at 99.8% and 98% respectively), that’s really only a problem if you live or work in a remote location.
Fees and extras
If you want to include international calls and texts you can add the International Call Pack for $5 per month.
Other standard fees include:
- Video calls to Australian numbers: $1 per minute + 40c flagfall
- Video calls to international numbers: $1.5 per minute + 40c flagfall
- Excess data: charged at $10 per extra 2GB or part thereof
- Porting fee: $11 when you switch your phone number to a new provider
TPG Customer Service
One of the great things about TPG is that they offer customer support 24/7. You can call them whenever you need it. There’s also a online forum you can post your questions which can be a great way to crowdsource answers.
There’s also the traditional email and social media options too.
Summing Up
TPG uses the Vodafone network (owns it, actually), which means it has excellent coverage across Australia. You’ll be able to access 4G with all plans, and 5G for its 60GB plan. It has excellent discounts available, including ongoing discounts if you’re bundling it with TPG broadband. Its plans are simple but very well-priced considering the extra savings in the first 6 months.
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