Optus Network Pulse is the latest feature on the Optus Living Network
The Optus Living Network has launched several innovative features to allow users to take control of their plan and how they use it, right from the My Optus app. For instance, the Optus Living Network enables you to donate devices you don’t need anymore, pause your SIM and other plans, donate data, translate phone calls in real-time, and more.
Now, the Optus Living Network has a new feature – Network Pulse – which gives users the ability to truly understand their individual experience on the Optus mobile and/or home or public network.
Optus’ Network Pulse features promote transparency and user control. The feature allows customers to break down everything about their Optus network usage to specific towers and the individual mobile device using the network.
This article discusses Optus’ Network Pulse and briefly examines some other valuable features of the Optus Living Network. Read on to find out.
About the Optus Living Network
The Optus Living Network compiles several innovative features to improve user experience and control, as well as help users reduce waste. Here’s a brief look at some of the valuable features that the Optus Living Network has to offer:
- Optus Eco shows customers the many simple ways to reduce their negative environmental impacts. The feature suggests ideas such as recycling old mobile devices or giving them away. You’ll also encounter suggestions to use eSIMs instead of physical SIM cards to reduce the need for plastic.
- Donate Your Data allows customers to give their excess data to those in need. The feature, supported by The Smith Family, can be easily accessed with just a few taps in your My Optus app.
- Donate Your Device, as we mentioned, gives users the option to dash out their old devices to Australians in need.
- Optus Call Notes will transcribe your calls to text in real-time while you listen and talk.
- Optus Call Translate, on the other hand, actually translates phone conversations of people who are speaking different languages on a phone call. Users can access the feature easily by switching it on via the My Optus app.
- Optus Pause allows customers to stop their mobile and Home WiFi connections until they are ready to resume.
- Other features of the Optus Living Network include Game Path, Optus Sidekick, and Unlimited Data Day. We expect the giant telco to keep adding more innovative features to its Living Network.
Optus Network Pulse is the latest addition to the Optus Living Network
The newest addition to the Optus Living Network is Optus Network Pulse, a feature that allows customers to zero in on their data and device usage. The feature is available to mobile SIM plans and home or public Internet users.
The data management apps we’ve become accustomed to show us a snapshot of our general data usage over a specified period. Optus network Pulse, on the other hand, offers users the ability to zero in on specific categories to determine the amount of data used by said category.
For instance, Optus Network Pulse can show you how much data you use for streaming music, playing games, watching movies and videos, etc.
Optus Network Pulse also gives customers a visual view of their network. You can use this feature to determine the quality of the network signal you’re currently using, including the specific mobile tower. In addition, the feature will indicate if a particular tower is being upgraded and alerts Optus on whether a tower is down or has any issues before the customer complains.
According to Optus, “The innovative feature allows customers to see what’s happening on the Optus mobile towers near them right through to the status of their individual Optus mobile, home or public WiFi connections, along with testing their speed and connection history.”
Conclusion
We should be wary of phone companies who tell us they will be transparent about their network data. Outages, coverage, speeds, capacities – every aspect of network performance is critical to phone companies.
That information is also essential to their competitors. The minute Optus releases some level of real ‘kimono opening’ about their network performance information is the minute Telstra starts tracking it in detail and informing the press of any network problems their competitor experiences.
As a result, and while it is early days for this ‘living network’ initiative, I suspect that what information is released will be the best news for Optus.