Telstra Plan Review
And Comparison

  • Telstra's 4G network advantage is now small
  • Plans now often include content 'extras'
  • Consider alternatives from smaller phone companies
  • Belong Mobile and Boost use the Telstra Mobile Network

Top Telstra Network Plans

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Postpaid 4G from Telstra
Telstra BYO Plan $49.00

• Includes in-store and call centre support. Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

15GB

Data
Extra data automatically added at $10/GB

• Includes in-store and call centre support. Free delivery!

COST PER MONTH $49.00
CONTRACT 12 Months
Minimum Total Cost $588.00 No direct link.
Postpaid 4G from Telstra
Telstra BYO Plan $69.00

• Unlimited international talk & text to 15 selected countries

• Peace of Mind Data Included OR Have extra data automatically added at $10/GB.

• Includes in-store and call centre support. Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

30GB

Data
Have extra data automatically added at $10/GB.

• Unlimited international talk & text to 15 selected countries

• Peace of Mind Data Included OR Have extra data automatically added at $10/GB.

• Includes in-store and call centre support. Free delivery!

COST PER MONTH $69.00
CONTRACT 12 Months
Minimum Total Cost $828.00 No direct link.
Postpaid 4G from Telstra
Telstra BYO Plan $89.00

• Unlimited international talk & text to 15 selected countries

• 2GB data international roaming , Unlimited talk & text.

• Peace of Mind Data Included OR Have extra data automatically added at $10/GB.

• Free Foxtel Now subscription.

• Includes in-store and call centre support. Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

60GB

Data
Have extra data automatically added at $10/GB.

• Unlimited international talk & text to 15 selected countries

• 2GB data international roaming , Unlimited talk & text.

• Peace of Mind Data Included OR Have extra data automatically added at $10/GB.

• Free Foxtel Now subscription.

• Includes in-store and call centre support. Free delivery!

COST PER MONTH $89.00
CONTRACT 12 Months
Minimum Total Cost $1068.00 No direct link.

Which competitors should you consider?

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Postpaid 3G Plus from Optus
Moose SIM Only $49.00

• Customers love them. Check out their online reviews.

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

30GB

Data

• Customers love them. Check out their online reviews.

• Australian customer service and support.

COST PER MONTH $49.00
CONTRACT Month to month
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Prepaid 3G + 4G Plus from Optus
OVO Mobile Extra Large $49.95

• Get 20GB Bonus data per month for 3 months. Offer ends 31 August 2018!

• With 500 international minutes.

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

Unlimited Standard SMS
UnlimitedStandard calls

40GB for the first 3 months

Data
Usual data allowance is 20GB. Data Free Entertainment

• Get 20GB Bonus data per month for 3 months. Offer ends 31 August 2018!

• With 500 international minutes.

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

STARTER SIM COST $49.95
EXPIRY Recharge every 30 days.
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Postpaid 3G + 4G from Optus
Southern Phone Green 12M $50.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

23GB

Data

• Free delivery!

COST PER MONTH $50.00
CONTRACT 12 Months
Min. cost over 12 months is $600.00
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Postpaid 3G + 4G from Optus
Southern Phone Green M2M $50.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

15GB

Data

• Free delivery!

COST PER MONTH $50.00
EXPIRY Month to month
Min. cost over 1 month is $50.00
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Postpaid 3G + 4G from Telstra
Southern Phone Orange 12M $50.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

7GB

Data

• Free delivery!

COST PER MONTH $50.00
CONTRACT 12 Months
Min. cost over 12 months $600.00
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Postpaid 3G + 4G from Telstra
Southern Phone Orange M2M $60.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data

• Free delivery!

COST PER MONTH $60.00
EXPIRY Month to month
Min. cost over 1 month is $60.00
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Postpaid 3G + 4G from Telstra
Southern Phone Orange 12M $65.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

15GB

Data

• Free delivery!

COST PER MONTH $65.00
CONTRACT 12 Months
Min. cost over 12 months is $780.00
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Prepaid Optus
Optus My Prepaid Daily Plus

• Auto charge with an extra 524MB for $2.

• Maximum auto charge is $4/1GB for the day.

Unlimited Standard SMS
Unlimited standard national SMS and MMS for $2 a day.
UnlimitedStandard calls
Unlimited standard national calls for $2 a day.

500MB

Data

• Auto charge with an extra 524MB for $2.

• Maximum auto charge is $4/1GB for the day.

STARTER SIM COST $2.00
EXPIRY Days end at 11:59pm local time. Minimum recharge is $10.
Minimum spend is $10.00
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What else do I need to know?
All for use in Australia. Fair Go Policy applies. 30 days expiry for $10 recharges, 6 months expiry for $30+ recharges. Days end at 11.59pm local time. Minimum recharge $10.
Postpaid 3G + 4G from Optus
Southern Phone Green 12M $9.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

1GB

Data

• Free delivery!

COST PER MONTH $9.90
CONTRACT 12 Months
Min. cost over 12 month is $118.80
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Prepaid 4G Plus from Optus
Yomojo Kids Prepaid $9.90

• Special 'kids plan' - pocket money spend level.

• Family Options: Bundle more than one SIM into your account & get up to 15% discount on your total bill. All year round. T&Cs apply.

• Free delivery!

Unlimited Standard SMS
200 minsStandard calls

1GB

Data

• Special 'kids plan' - pocket money spend level.

• Family Options: Bundle more than one SIM into your account & get up to 15% discount on your total bill. All year round. T&Cs apply.

• Free delivery!

STARTER SIM COST $9.90
EXPIRY Recharge every 30 days.
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Prepaid 3G + 4G Plus from Optus
Amaysim Unlimited Prepaid $10.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

1GB

Data

• Free delivery!

STARTER SIM COST $10.00
EXPIRY Recharge every 28 days.
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Prepaid Optus
Optus SIM Starter Kit $10.00

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
Up to 100minsStandard calls
Up to 100 mins (charged per min) of standard national calls.

5GB

Data
Data will roll over up to 50GB when you recharge before expiry.

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

STARTER SIM COST $10.00
EXPIRY Recharge every 7 days.
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What else do I need to know?
All for use in Australia. Fair Go Policy applies. Bonus Offer: Bonus data may take up to 72 hours to be applied and will expire at the same time as the standard inclusion, unless data roll over applies. Subsequent $10 recharges will give 500MB data. Excludes SIM swaps. Not to be used with any other offer. Limit once per customer. Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network. To learn more, visit optus.com.au/compatibility.
Postpaid 3G + 4G from Telstra
Southern Phone Orange 12M $10.00

• Free delivery!

$500 Combined SMS and Call Standard SMS
$500 Combined SMS and CallStandard calls

500MB

Data

• Free delivery!

COST PER MONTH $10.00
CONTRACT 12 Months
Min. cost over 12 months is $120.00
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Postpaid 3G + 4G from Telstra
Southern Phone Orange M2M $10.00

• Free delivery!

$200 Combined SMS and Call Standard SMS
$200 Combined SMS and CallStandard calls

200MB

Data

• Free delivery!

COST PER MONTH $10.00
EXPIRY Month to month
Min. cost over 1 month is $10.00
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Postpaid 3G + 4G from Optus
Southern Phone Green M2M $12.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

500MB

Data

• Free delivery!

COST PER MONTH $12.00
EXPIRY Month to month
Min. cost over 1 month is $12.00
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Postpaid Telstra 3G + 4G
Belong Mobile $15.00

• Unlimited international calls & text to 36 selected countries.

• All plans come with data vault. You keep all your unused data, forever!

• No lock in contract.

Unlimited Standard SMS
UnlimitedStandard calls

1GB

Data
Data Banking

• Unlimited international calls & text to 36 selected countries.

• All plans come with data vault. You keep all your unused data, forever!

• No lock in contract.

COST PER MONTH $15.00
NO CONTRACT Month to month
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Prepaid 4G Plus from Optus
Yomojo Unlimited Prepaid $15.90

• Family Options: Bundle more than one SIM into your account & get up to 15% discount on your total bill. All year round. T&Cs apply.

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

2GB

Data

• Family Options: Bundle more than one SIM into your account & get up to 15% discount on your total bill. All year round. T&Cs apply.

• Free delivery!

STARTER SIM COST $15.90
EXPIRY Recharge every 30 days.
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Postpaid 3G + 4G Plus from Optus
Spintel BYO $15.95

• Plus $50 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

Unlimited Standard SMS
UnlimitedStandard calls

3GB

Data
Set Your Own Data Limit

• Plus $50 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

COST PER MONTH $15.95
CONTRACT Month to month
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Postpaid 3G + 4G Plus from Optus
Vaya SIM Only $16.00

• Best price guarantee.

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

1.5GB

Data

• Best price guarantee.

• Free delivery!

COST PER MONTH $16.00
CONTRACT Month to month
Minimum spend is $16.00
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Prepaid 3G + 4G from Vodafone
Kogan SMALL $16.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

3GB

Data

• Free delivery!

STARTER SIM COST $16.90
EXPIRY Recharge every 30 days.
Postpaid 3G + 4G Plus from Optus
Moose SIM Only $19.00

• Add 200 min of international calls to 100 select countries for $2.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

2.5GB

Data

• Add 200 min of international calls to 100 select countries for $2.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

COST PER MONTH $19.00
CONTRACT Month to month
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Prepaid 3G + 4G Plus from Optus
OVO Mobile Small $19.95

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

Unlimited Standard SMS
UnlimitedStandard calls

2GB

Data
Data Free Entertainment

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

STARTER SIM COST $19.95
EXPIRY Recharge every 30 days.
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Prepaid 3G + 4G Plus from Optus
Amaysim Unlimited Prepaid $20.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

2.5GB

Data

• Free delivery!

STARTER SIM COST $20.00
EXPIRY Recharge every 28 days.
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Postpaid 3G + 4G from Optus
Southern Phone Green 12M $35.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

18GB

Data

• Free delivery!

COST PER MONTH $35.00
CONTRACT 12 Months
Min. cost over 12 months is $420.00
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Postpaid 3G + 4G Plus from Optus
Vaya SIM Only $36.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data

• Free delivery!

COST PER MONTH $36.00
CONTRACT Month to month
Minimum spend is $36.00
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Postpaid 3G + 4G Plus from Optus
Moose SIM Only $39.00

• With $300 international call credit.

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

18GB

Data

• With $300 international call credit.

• Australian customer service and support.

COST PER MONTH $39.00
CONTRACT Month to month
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Prepaid 3G + 4G Plus from Optus
OVO Mobile Mini $9.95

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

Unlimited Standard SMS
$500 Standard calls

1GB

Data
Data Free Entertainment

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

STARTER SIM COST $9.95
EXPIRY Recharge every 30 days.
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Postpaid 3G + 4G Plus from Optus
Spintel BYO $9.95

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

Unlimited Standard SMS
200 minsStandard calls

1.5GB for first 6 months then 1GB

Data
Set Your Own Data Limit

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

COST PER MONTH $9.95
CONTRACT Month to month
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Postpaid 3G + 4G Plus from Optus
Spintel BYO $19.95

• Plus $50 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

Unlimited Standard SMS
UnlimitedStandard calls

5GB

Data
Set Your Own Data Limit

• Plus $50 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

COST PER MONTH $19.95
CONTRACT Month to month
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Prepaid 3G + 4G Plus from Optus
OVO Mobile Large $34.95

• Get 10GB Bonus data per month for 3 months. Offer ends 31 August 2018!

• With 300 international minutes.

• Data-free streaming of sport, music and entertainment.

Unlimited Standard SMS
UnlimitedStandard calls

25GB for the first 3 months

Data
Usual data allowance is 15GB. Data Free Entertainment

• Get 10GB Bonus data per month for 3 months. Offer ends 31 August 2018!

• With 300 international minutes.

• Data-free streaming of sport, music and entertainment.

STARTER SIM COST $34.95
EXPIRY Recharge every 30 days.
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Prepaid 4G Plus from Optus
Yomojo Unlimited Prepaid $29.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

8GB

Data

• Free delivery!

STARTER SIM COST $29.90
EXPIRY Recharge every 30 days.
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Postpaid 3G + 4G Plus from Optus
Moose SIM Only $14.00

• Now 10 cents for the first month. Regular price is $14. Offer ends 31.08.18.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

1.5GB

Data

• Now 10 cents for the first month. Regular price is $14. Offer ends 31.08.18.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

$14.00 COST PER MONTH $0.10
CONTRACT Month to month
Regular price is $14.00
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Postpaid 3G + 4G Plus from Optus
Moose SIM Only $9.00

• Now 10 cents for the first month. Regular price is $9. Offer ends 31.08.18.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

Unlimited Standard SMS
200 minsStandard calls

1GB

Data

• Now 10 cents for the first month. Regular price is $9. Offer ends 31.08.18.

• Customers love them. Check out their online reviews.

• Australian customer service and support.

$9.00 COST PER MONTH $0.10
CONTRACT Month to month
Regular price is $9.00
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Prepaid Telstra 4G Network
Boost Prepaid $20.00

• 4G on the FULL Telstra Mobile Network.

• Data Free Music streaming of Apple Music.

Unlimited Standard SMS
UnlimitedStandard calls

3GB

Data
Data Free Entertainment

• 4G on the FULL Telstra Mobile Network.

• Data Free Music streaming of Apple Music.

RECHARGE COST $20.00
EXPIRY Recharge every 28 days.
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Postpaid 3G + 4G from Telstra
Southern Phone Orange M2M $20.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

500MB

Data

• Free delivery!

COST PER MONTH $20.00
EXPIRY Month to month
Min. cost over 1 month is $20.00
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Prepaid Telstra 4G Network
Boost Prepaid $40.00

• $40 SIM now 1/2 price online save $20. Hurry, ends 27 Aug!

• Unlimited international calls to 15 countries + 100 mins to 35 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Roll over unused data to your next recharge.

• Data Free Music streaming of Apple Music.

Unlimited Standard SMS
UnlimitedStandard calls

15GB

Data
Data Free Entertainment

• $40 SIM now 1/2 price online save $20. Hurry, ends 27 Aug!

• Unlimited international calls to 15 countries + 100 mins to 35 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Roll over unused data to your next recharge.

• Data Free Music streaming of Apple Music.

$40.00 STARTER SIM COST $20.00
EXPIRY Recharge every 28 days.
Usual price is $40.00
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Postpaid 3G + 4G from Optus
Southern Phone Green 12M $22.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

7GB

Data

• Free delivery!

COST PER MONTH $22.00
CONTRACT 12 Months
Min. cost over 12 months is $264.00
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Postpaid 3G + 4G from Optus
Southern Phone Green M2M $22.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

3GB

Data

• Free delivery!

COST PER MONTH $22.00
EXPIRY Month to month
Min. cost over 1 month is $22.00
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Postpaid Optus
Optus My Promo Plus 12M SIM Only $25

• Offer available to new customers in all channels (recon available online only). Offer available for consumer and SMB (SoHo/Micro). Excludes TechFund and Fleet customers. Offer ends 2 September 2018.

• Cancellation fees apply.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

3GB

Data

• Offer available to new customers in all channels (recon available online only). Offer available for consumer and SMB (SoHo/Micro). Excludes TechFund and Fleet customers. Offer ends 2 September 2018.

• Cancellation fees apply.

COST PER MONTH $25.00
Contract 12 Months
Min. Cost over 12 months is $300.00
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What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Postpaid 3G from Optus
Spintel BYO $25.95

• Plus $300 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data
Set Your Own Data Limit

• Plus $300 international call credit.

• Set your own data limit.

• Data is capped for postpaid plans - no 'Bill Shock'!

COST PER MONTH $25.95
CONTRACT Month to month
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Prepaid 3G + 4G from Vodafone
Kogan MEDIUM $29.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

7GB

Data

• Free delivery!

STARTER SIM COST $29.90
EXPIRY Recharge every 30 days.
Prepaid 3G + 4G Plus from Optus
OVO Mobile Medium $29.95

• With 50 international minutes.

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

Unlimited Standard SMS
UnlimitedStandard calls

6GB

Data
Data Free Entertainment

• With 50 international minutes.

• FREE Cyber Safety + Parental Control software.

• Data-free streaming of sport, music and entertainment.

STARTER SIM COST $29.95
EXPIRY Recharge every 30 days.
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Prepaid 3G + 4G Plus from Optus
Amaysim Unlimited Prepaid $30.00

• With unlimited international calls to 10 countries.

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

5GB

Data

• With unlimited international calls to 10 countries.

• Free delivery!

STARTER SIM COST $30.00
EXPIRY Recharge every 28 days.
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Prepaid Telstra 4G Network
Boost Prepaid $30.00

• 4G on the FULL Telstra Mobile Network.

• Unlimited international calls to 10 countries + 100 mins to 40 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Data Free Music streaming of Apple Music.

Unlimited Standard SMS
UnlimitedStandard calls

6GB

Data
Data Free Entertainment

• 4G on the FULL Telstra Mobile Network.

• Unlimited international calls to 10 countries + 100 mins to 40 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Data Free Music streaming of Apple Music.

STARTER SIM COST $30.00
EXPIRY Recharge every 28 days.
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Postpaid 3G + 4G Plus from Optus
Moose SIM Only $34.00

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data

• Australian customer service and support.

COST PER MONTH $34.00
CONTRACT Month to month
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Prepaid 4G Plus from Optus
Yomojo Unlimited Prepaid $34.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data

• Free delivery!

STARTER SIM COST $34.90
EXPIRY Recharge every 30 days.
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Postpaid 3G + 4G from Optus
Southern Phone Green M2M $35.00

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

10GB

Data

• Free delivery!

COST PER MONTH $35.00
EXPIRY Month to month
Min. cost over 1 month is $35.00
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Postpaid Optus
Optus My Plan Plus 12M SIM Only $35

• 6GB (Includes 3GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $210.00

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

6GB

Data
Includes 3GB of data for 24 months. Offer ends 02/09/18

• 6GB (Includes 3GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $210.00

COST PER MONTH $35.00
Contract 12 Months
Min. Cost over 12 months is $420.00
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What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Prepaid 3G + 4G from Vodafone
Kogan LARGE $36.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

16GB

Data

• Free delivery!

STARTER SIM COST $36.90
EXPIRY Recharge every 30 days.
Prepaid 3G + 4G Plus from Optus
Amaysim Unlimited Prepaid $40.00

• With unlimited international calls to 10 countries and 300 mins standard calls to 22 countries.

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

15GB

Data

• With unlimited international calls to 10 countries and 300 mins standard calls to 22 countries.

• Free delivery!

STARTER SIM COST $40.00
EXPIRY Recharge every 28 days.
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Postpaid Optus
Optus My Plan Plus 12M SIM Only $45

• 30GB (Includes 15GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $270.00

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

30GB

Data
Includes 15GB of data for 24 months. Offer ends 02/09/18

• 30GB (Includes 15GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $270.00

COST PER MONTH $45.00
Contract 12 Months
Min. Cost over 12 months is $540.00
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What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Postpaid Optus
Optus My Plan Plus SIM Only $45

• Optional Music Streaming for $5 per month. Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

3GB

Data

• Optional Music Streaming for $5 per month. Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream

COST PER MONTH $45.00
Contract Month to month
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What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Prepaid 3G + 4G from Vodafone
Kogan SMALL $46.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

3GB every 30 days

Data

• Free delivery!

STARTER SIM COST $46.90
EXPIRY Recharge every 90 days.
Prepaid 3G + 4G from Vodafone
Kogan EXTRA LARGE $49.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

23GB

Data

• Free delivery!

STARTER SIM COST $49.90
EXPIRY Recharge every 30 days.
Prepaid 3G + 4G Plus from Optus
Amaysim Unlimited Prepaid $50.00

• With unlimited international calls to 10 countries and 300 mins standard calls to 22 countries.

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

20GB

Data

• With unlimited international calls to 10 countries and 300 mins standard calls to 22 countries.

• Free delivery!

STARTER SIM COST $50.00
EXPIRY Recharge every 28 days.
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Prepaid Telstra 4G Network
Boost Prepaid $50.00

• 4G on the FULL Telstra Mobile Network.

• Unlimited international calls to 15 countries + 100 mins to 35 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Data Free Music streaming of Apple Music.

Unlimited Standard SMS
UnlimitedStandard calls

30GB

Data
Data Free Entertainment

• 4G on the FULL Telstra Mobile Network.

• Unlimited international calls to 15 countries + 100 mins to 35 countries + 100 texts to 50 countries. Offer ends 25 Feb 2019.

• Data Free Music streaming of Apple Music.

RECHARGE COST $50.00
EXPIRY Recharge every 28 days.
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Postpaid Optus
Optus My Plan Plus 12M SIM Only $55

• 50GB (Includes 25GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $330.00

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

50GB

Data
Includes 25GB of data for 24 months. Offer ends 02/09/18

• 50GB (Includes 25GB of Bonus data for 24 months) Offer ends 02/09/18. The offer is available to new and recontracting customers through all channels. The offer is available to Consumer and SMB customers.

• Optus Sport subscription, National Geographic and Music Streaming can be added at no extra charge.

• Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream. Max plan cancellation fee is $330.00

COST PER MONTH $55.00
Contract 12 Months
Min. Cost over 12 months is $660.00
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What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Postpaid Optus
Optus My Plan Plus SIM Only $55

• Optional Music Streaming for $5 per month. Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and voicemail.

15GB

Data

• Optional Music Streaming for $5 per month. Stream Google Play, iHeartRADIO and Spotify without using your data. Streaming apps subject to change and subscription required. Stream music up to 512kbps. Charges apply for downloads, video and non-music content. Fair Go Policy applies. Full terms optus.com.au/streammusic

• Optional Mobile TV Streaming for $5 per month. Streaming apps subject to change and subscription required. Charges may apply including for downloads & content such as ads. Fair Go Policy Applies. Full terms at optus.com.au/stream

COST PER MONTH $55.00
Contract Month to month
Advertisement
What else do I need to know?
Extra data $10/1GB. All for use in Australia. Fair Go Policy applies.
Prepaid 3G from Optus
Yomojo Unlimited Prepaid $59.90

• Free delivery!

Unlimited Standard SMS
UnlimitedStandard calls

30GB

Data

• Free delivery!

STARTER SIM COST $59.90
EXPIRY Recharge every 30 days.
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Postpaid 3G Plus from Optus
Moose SIM Only $78.00

• Customers love them. Check out their online reviews.

• Australian customer service and support.

Unlimited Standard SMS
UnlimitedStandard calls

90GB

Data

• Customers love them. Check out their online reviews.

• Australian customer service and support.

COST PER MONTH $78.00
CONTRACT Month to month
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Prepaid Optus
Optus Prepaid Epic Data $10.00

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
Up to 100minsStandard calls
Calls to standard national numbers, 13/1300 numbers and Voicemail (charged per minute).

5GB

Data
Data will roll over up to 50GB when you recharge before expiry. Streaming data does not roll over. Charged per KB.

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

STARTER SIM COST $10.00
EXPIRY Recharge every 5 days.
Advertisement
What else do I need to know?
All for use in Australia. Fair Go Policy applies.
Prepaid Optus
Optus Prepaid Epic Data $20.00

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
Up to 200minsStandard calls
Calls to standard national numbers, 13/1300 numbers and Voicemail (charged per minute).

12GB

Data
Data will roll over up to 50GB when you recharge before expiry. Streaming data does not roll over. Charged per KB.

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

STARTER SIM COST $20.00
EXPIRY Recharge every 10 days.
Advertisement
What else do I need to know?
All for use in Australia. Fair Go Policy applies.
Prepaid Optus
Optus Prepaid Epic Value $30.00

• Roll over unused data up to 50GB when you recharge before expiry.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and Voicemail.

1GB

Data
Charged per KB

• Roll over unused data up to 50GB when you recharge before expiry.

STARTER SIM COST $30.00
EXPIRY Recharge every 42 days.
Advertisement
What else do I need to know?
All for use in Australia. Fair Go Policy applies.
Prepaid Optus
Optus Prepaid Epic Data $40.00

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

• Unlimited standard international calls to 15 selected destinations.

• With $10 Extras Credit for international calls and messages, roaming and selected premium SMS services.

Unlimited Standard SMS
Unlimited standard national SMS and MMS.
UnlimitedStandard calls
Unlimited calls to standard national numbers, 13/1300 numbers and Voicemail.

15GB

Data
Data will roll over up to 50GB when you recharge before expiry. Streaming data does not roll over. Charged per KB.

• Up to 10GB streaming data only on Netflix, Stan, ABC Kids, ABC ME and ABC iView. Positive MyData balance and subscriptions required.

• Unlimited standard international calls to 15 selected destinations.

• With $10 Extras Credit for international calls and messages, roaming and selected premium SMS services.

STARTER SIM COST $40.00
EXPIRY Recharge every 28 days.
Advertisement
What else do I need to know?
All for use in Australia. Fair Go Policy applies.

Common questions about Telstra

How will Telstra’s size help me?

Well, if we keep ourselves to the mobile phone plan market (they do a bunch of other stuff like fixed broadband connections under the NBN, for example) they have more than a 50% market share. Half of all the mobiles in Australia are on the Telstra network.

That size of user base good is news and bad news for their customers. Being a phone company is a lot easier when you’re big. You can afford to cover a larger proportion of the country with your network & towers. On the other hand, having that many customers makes Telstra bureaucratic and slow to deal with. Some perceive them as arrogant and slow to consider the needs of their customers. We have the latest survey showing this finding, in the next, below.

What do Telstra’s plans have that the others’ don’t?

Telstra have a number of plan features which are unique to them.

  • They offer ‘Unlimited’ plans : That is, they sell plans which have unlimited data. We explain the subleties of Telstra’s promises concerning unlimited data, in the article, below, on this page.
  • Telstra now also offer a plan feature which means you will never exceed your data allowance. Again, we explain the ins and outs of that, below.
  • They have a ‘Thanks’ loyalty program which, in our view is pretty naff, offering cheap cinema tickets and early access to music shows which aren’t really a reason to stay with a phone company in our view.
  • They have data sharing facilities (say if you want to have a single large bundle of data which you then share across multiple devices like a phone and a tablet) although they will charge you $10 per month for the privilege.
  • If you have one of the new iPhones, you can pay a $5 monthly charge and split the phone number between your Apple Watch.

How come Telstra don’t have the best network any more?

Telstra’s 4G coverage is, you won’t be surprised to hear, the best in Australia.

However, Vodafone and Optus now cover a very similar proportion of the population with their 4G signal.

  • Optus cover 96.6% of the Australian population of the population with their 4G signal.
  • Vodafone cover 95.3% of the population with their 4G network.
  • Telstra cover 99% of the Australian population of the population with their 4G signal.

This is a critical factor in your comparison. Telstra tend to charge a 30% premium for their network. Is that difference in 4G coverage worth the extra monthly spend to you ?

What is 4GX?

4GX is a marketing name for faster network access. 4G is already pretty fast. 4Gx uses clever technical means to roughly double the 4G speeds Telstra’s users get. Telstra have actually done extremely well at rolling out their 4GX coverage.

The technology behind 4GX is FDD – Frequency Division Duplexing if you want to look it up.

Do Telstra let any smaller phone companies use their network ?

Telstra have a number of smaller phone networks reselling components of their network. Boost Mobile, Belong Mobile, Woolworths MobileAldi Mobile, CMobile and others all have access to at least parts of the Telstra network.

However, the only company selling access to the full Telstra network is Telstra themselves.

This is a different approach than Optus and Vodafone take to their network resellers.

 

 

Why are Telstra setting up Wi-Fi around their payphones? (Telstra ‘Air’)

The use of data on mobile phones is increasing quickly in Australia. That’s especially true in cities, where populations of people are more dense. It’s also especially true for Telstra, given the relatively large proportion of their customer base which is on a 4G plan.

Equipping payphones with Wi-Fi is a way to offload some of that data traffic from the mobile network in densely populated areas. It also allows Telstra to charge non Telstra customers for using their network. It’s a pretty clever strategy from Telstra to spread out smartphone data usage to their fixed network in this way. It’s popular with their customers.

Telstra Review - Should you go with them?

Telstra are bureaucratic and difficult to deal with but the company’s network offers the best coverage in Australia. We explain the pros and cons of Telstra and consider some of the alternatives.

What's good

  • Australias best coverage
  • Mature 4G coverage across wide area
  • Share your data across multiple devices
  • Now with 'unlimited data' options
  • And new scheme to avoid overage

What's bad

  • Low levels of customer satisfaction
  • Some Telstra SIM Only plans = 12 month contracts
  • Network re-sellers often offer better value

Telstra’s (Postpaid) SIM Only Plans – Is paying so much more for the network worth it?

If you’re looking for prepaid options check out our dedicated Telstra Prepaid page.

  • When it comes to Telstra’s SIM Only deals, we all know that plans from big T cost a little more.
  • The question is – does Telstra’s service – customer and network – warrant the extra monthly spend?
  • The short answer, based on independent analysis, is no. (See details of the latest surveys below.)
  • There are a couple of exceptions.
  • If you are one of the literally 1% of the population who lives in the far bush, Telstra might be a good decision.
  • Or you love some of the new content offers that Telstra has in place. (We have a lot of detail on Telstra’s content, below.)
  • Then Telstra might be right for you.
  • In this article, we show you the truth about the coverage offered by the phone networks in Australia.
  • And outline options from competitors – some of which are on the Telstra Mobile Network.
  • With them, you can get a plan on the Telstra Mobile Network without dealing with Telstra themselves.
  • Finally, we also consider Telstra’s Unlimited plan inclusions and explain the details in simple terms.

 

 

Introducing Telstra’s Postpaid SIM Only Plans

Telstra reinvented their plan range – again – in mid 2018. They did this, following a disastrous share price trajectory and the very public discussion of options at the companies July 2018 AGM, with shareholders. Telstra are dramatically reducing the number of phone plans, as part of a strategy called Telstra 2022. Overall, the approach is designed to bring the company in to the new hyper-competitive world of Australian phone plans and in knowledge of TPG’s new plan range, which is set to cause serious disruption to every major phone plan provider in Australia, including Telstra

Andy Penn, CEO, said of his ‘T22 Strategy’ :

The telco sector is certainly not immune to disruption, no business is. Added to that, for companies such as Telstra, which are steeped in legacy and incumbency, how we disrupt ourselves before disruption irrevocably changes us, is our challenge and our opportunity.

“At its core, the T22 strategy is about delivering simpler, more flexible products with a great digital service experience, maximizing the value of our infrastructure assets, simplifying the business and streamlining our cost base for the future.”

Andy Penn CEO

Source: https://www.linkedin.com/pulse/leaving-legacy-behind-andrew-penn/

Telstra offers a bewildering array of options, extras and inclusions in their postpaid plan range. These include content offerings attached to their phone plans, contract agreements (in which the user is provided a phone with their Telstra service and pays for it over 24 months – something we generally advise against these days.) We explain each of these, below.

 

Telstra are not always easy to love. Their huge size means they’re great for big business and government contracts but can be hard for individuals to manage.

Telstra are not always easy to love. Their huge size means they’re great for big business and government contracts but can be hard for individuals to deal with. Take a quick trip around their website or customer service organization and you will remember the frustration of working with them. At some stage, almost all of us have had to. They are so big, they’ve become unwieldy.

There are a couple of ‘insider’ facts that seem likely to help you in weight up the pros and cons of Telstra’s SIM Only offerings.

  • Telstra’s network is not as good as you think it is:
    First of all, Telstra’s network coverage advantage is not nearly as substantial (in terms of population coverage or availability of 4G signal) as most people think it is.
  • They now have unlimited plans: In 2018, Optus launched a plan with unlimited data included for a short time. Telstra and Vodafone followed suit shortly after. Unlimited plans are now a feature of the Australian market. That said, the plans are not unlimited in the usual sense of that word, they are still expensive and, truth be told, they offer little true benefit to most users.
  • New plans can be bought with a limit so you won’t get a $10/GB charge: Any new plan purchased on a SIM attached to the Telstra network can be bought with a new wplan feature – the ability to have your data slowed, rather than stopped. See ‘Goodbye extra data charges section, below.)
  • You can get cheap deals on the Telstra Mobile Network :
    Third, there are a number of phone companies who resell the Telstra Mobile Network (now with 4G.) They typically have better deals than Telstra themselves. We show you which, of these options, is our preferred Telstra Mobile Network resellers, below.
  • Telstra have impressive sports content inclusions: Notable among them is their sports and entertainment content options. You can only get some of these content value adds with Telstra. And, if they appeal to you, they alone could be enough to get you across the line on taking a Telstra SIM.

Let’s start by looking at the basics of Telstra’s inclusion structure. Then we can consider their content offerings and the all important network question.

 

Telstra’s 2 Different Types Of SIM Only Plans:

We usually recommend the month to month variants of these plans for a simple reason; Data pricing falls so regularly that, in a few months, you are almost always likely to be able to get more data how ever much you spend.

1 ) Casual SIM Only / BYO Plans

  • Month to month SIM Only agreements start at $50 or so per month for Telstra.
    • That’s a full $20 – roughly 50% more than you’ll pay for the equivalent inclusions in a 12 month contract.
    • This plan doesn’t even include Unlimited Calls and SMS !
  • Pricing rises in 4 plan groups to over $100 per month.
  • The top 2 have unlimited calls and SMS to International Numbers included, too.

2 ) 12 month SIM Only / BYO Plans

Almost uniquely in the Australian market, Telstra’s BYO deals offer you the option of a 12 month SIM Only contract.

  • Pricing for their 12 month SIM Only plan range starts at $39 per month.
  • Voice inclusions on this part of their offering are not all unlimited which is also surprising.
  • There is not a single other phone company in Australia which charges this much for a phone plan and doesn’t include unlimited voice and SMS.
  • These plans have 5 options, including an online exclusive.

Contract SIM Only plans (including their 12 month variants) can be useful if you don’t switch phone often. And obviously, the inclusions they give you are slightly better than the month to month alternatives. They usually bump up the data allowances in 12 month contracts to entice you in. They want to know you’ll be around for a while. The thing to be aware of, when you’re comparing, is that, when you’re in a contract, the amount of data they offer you at a price point won’t increase over time. When you’re on a month to month agreement, you are likely to find that it will.

 

The key change Telstra have made to their plans recently – ‘Goodbye extra data charges’:

Since 2013, users who exceed their data allowance on their postpaid plans from Telstra, Optus, Vodafone and some other smaller phone companies  faced a simple equation when it came to their data usage. Once they reached their limit, they were charged at a rate of $10 per GB. $10/GB was certainly preferable to what was in place before this charge. Before $10/GB for extra data, so called ‘out of bundle’ data fees could be $100 per GB or more, even for data used in Australia. When customers used data overseas, the bill could run to thousands of dollars.

As an alternative and to reflect the recent addition of phone plans with unlimited data in them, Telstra are offering a service called ‘Throttling’. They market it under the headline ‘Goodbye extra data charges’.  Throttling (the way Telstra avoid extra data charges) is where phone companies slow the data speeds that your phone receives from their network. With Telstra’s postpaid plans range, customers are provided the ability to take a plan throttled speeds of 1.5Mbps. This makes the plan effectively an unlimited data plan.

To take advantage of the new facility, existing users will have to call Telstra customer care to move across to the new plan range. New customers will be asked whether they want $10/GB or throttling at point of sale. The default is that nothing will happen, you’ll stay where you are and get charged $10/GB.

 

How will Telstra’s New ‘Throttling Feature’ affect customers?

Most people are not going to notice that their speeds have been cut to the ‘throttled speed’ Telstra are offering – of 1.5 mbps. 1.5mbps is actually 4 times faster than they receive when they’re on Telstra’s 3G network. A typical user can stream video, stream music – essentially do anything they want to – with access to a data speed of 1.5mbps.

Telstra’s plan release has prompted a response from Vodafone which includes the same overage charging methodology.

Overall, Telstra’s willingness to implement this sort of feature is a good thing. It could be seen as a move to fairer data charging.

 

Top tier Telstra Postpaid customers will also get access to Telstra’s Foxtel package

Telstra also offer customers on their $120 a month plan a free subscription to. Foxtel Now pack thrown in and 2GB of International Roaming. This sort of spend user will get access to Foxtel as part of their phone plan.

The number of prepared to spend this much on a phone plan very, very small proportion of the population. Almost anyone’s mobile phone requirements can now be met with a <$30 SIM.

Telstra’s content offerings are unique and impressive

Are you a mad footy fan ? Do you love the AFL ? Would you watch these sports on your phone ? If you do value these things, Telstra (and the premium they charge) might be right for you

Content is the big thing in phone agreement this year. As you would expect, Telstra has been dishing it out in a bid to keep existing and win new customers. If you take a postpaid or SIM Only plan from Telstra, you’ll get some unique content.

  • All Telstra customers get AFL and NRL ‘Season Passes’:
    Whether you are a Telstra prepaid or a Telstra SIM Only customer, you will be given one free season pass to either the AFL or NRL season as part of your plan. If you want both sports codes on your phone, you can have them but you’ll have to pay for one. Access to the video content (of every game!) is through an app you can download from Telstra. The data you use to watch the games, even if it’s over the Telstra cellular network, is free of charge. In the industry, this is called ‘zero rating’ content and it is liable to save you some money. More generally, this facility is known as Streaming Video On Demand, SVOD and you’re liable to be seeing a lot more of it soon in phone deals from everyone.
  • All Telstra’s customers get free streamed audio:
    Streamed audio is the facility to listen to music, on your phone, which is provided through the mobile network you’re attached to. Telstra’s variant is Apple Music (Telstra even throw in a free subscription to that service) and you’ll get this streamed option as part of any SIM Only or prepaid plan from the company. Generally, in our view, Optus’ equivalent facility which offers unmetered access to Spotify, IHeartRadio and Google Play, seems like a better bet than Telstra’s offer – purely because it appears to service so many more people / accounts. But it’s great both companies have a scheme in place.

‘Telstra’s SIM Only plans include content. For some, it’s invaluable, for others, an unnecessary extra.

Content or ‘entertainment’ is something that people are still getting used to in their phone plans. Its so new, they’re still really weighing up the value. So that’s the fundamental question you need to ask yourself when you are considering Telstra. Are you a mad footy fan ? Do you love the AFL ? Is streamed audio of value to you ? Would you watch these games on your phone ? If you do value these things, Telstra (and the premium they charge for the access to their deals) might be right for you.

 

Mid 2018 independent review of Telstra’s customer service by ACCAN

Telstra’s terrible results in the Australian Communications Consumer Action Network review of around 1500 telecommunications service users, conducted in July 2018 confirmed what many Telstra customers knew. In the period studied, in early 2018. around half (51%) of people had called their phone company with at least one query. Those who called Telstra fared much worse than those who called other phone companies with similar queries.

  • 2.6 calls to the call center on average, to get a resolution : Customers who called a call center too, on average, 2.6 contacts to have their issue resolved. That rose to 3 contacts for Telstra customers.
  • 13.day average time to resolution : Telstra was the highest time to resolution of the phone companies studied with a more than 15 day resolution time.
  • 1.2 hour wait time on average to get through. Telstra’s was the highest wait time of all telcos studied.
  • 43% of Telstra users had a good experience. Compared to 61% for Vodafone customers and 42% for Optus.

 

 

Feature comparison between Telstra and their major competitors

 

Best SIM Only Plans August 2018

Woolworths Mobile

Postpaid | 12 month contracts | On the Telstra 3G and 4G network

Woolies are one of Australia’s most trusted brands. Now, they offer a range of 12 month SIM Only (postpaid) on the Telstra Mobile network. Many Australians visit Woolworths every week making the company’s telco offering familiar and accessible. With Woolies you’ll get

  • Access to the Telstra network from a reliable brand:
    Woolworths use part of the Telstra Mobile Network.  You can see their coverage map on their site.
  • Data bank feature:
    Woolies are one of three companies which offer a data bank feature. Whatever data you’re given, you keep – forever. (Up to a maximum of 30GB.) In our view, data banking is the fairest way a phone company can treat data.
  • Nothing you don’t need:
    Woolies are now an established telco. Their 12 month plans offer decent value and, for most people, who won’t change their phone plans more regularly than once a year anyway, Woolworths make a great ‘set and forget’ option.

Woolworths plan range

All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Woolworths Mobile review.

CHECK WOOLWORTHS MOBILE SIM PLANS

 

Belong Mobile | Fairest For Data

Best Data Plans 2018

 

 

 

Postpaid | Month to Month agreement | On The Telstra Mobile Network 3G+4G

Belong sell access to the Telstra Mobile Network. They have a simple to understand plan structure with options on data, national ($5 extra) and international calls ($5 extra.) Belong also offer the fairest treatment of data that any phone company in Australia have. a ‘data vault’ feature. Whatever data you buy, is yours, forever. It just keeps rolling over until you use it or leave them.

With Belong, you’ll get:

  • Data Vault:
    All Belong’s Mobile plans come with ‘data vault’. When you buy your data, it just keeps rolling over until you decide to use it or leave them!
  • $5 International Calls:
    And if you want to make Unlimited International Calls (to 10 selected destinations – or to 23 selected countries’ landlines) just add $5.

Belong Plans For Your Mobile

  • Belong Mobile $10Advertisement = Unlimited calls and SMS in Oz + 1GB of data.
  • Belong Mobile $15Advertisement = Unlimited calls and SMS in Oz with unlimited international calls & text to 36 selected countries + 1GB of data.
  • Belong Mobile $25Advertisement = Unlimited calls and SMS in Oz + 5GB of data.
  • Belong Mobile $30Advertisement = Unlimited calls and SMS in Oz with unlimited international calls & text to 36 selected countries + 5GB of data.
  • Belong Mobile $40Advertisement = Unlimited calls and SMS in Oz + 15GB of data.

All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Belong Mobile review.

CHECK BELONG MOBILE SIM PLANS

 

Boost Mobile | Best Prepaid Data Rates On The Full Telstra Network

boost mobile logo

 

 

 

Prepaid | 28 day expiry | On The Telstra Mobile Network 3G+4G

Boost Mobile are a reliable brand. They are the only phone company other than Telstra to resell the full Telstra ‘Retail’ Network. With Boost you’ll get:

  • The full Telstra Mobile Network
    Other phone companies resell part of the Telstra Mobile Network. Only Boost and Telstra plans allow you access the whole thing.
  • Free streamed audio:
    Data free streaming of Apple Music (requires subscription) on top of the data included in your plan.
  • A range that includes 7 day and 28 day plans:
    Boost offer a selection of plans including 7 and 28 day variants.
  • Recharge options from $10 to $50:
    Boost have a total of 5 recharge options for their prepaid plans, ranging between $10 and $50.

Boost Mobile Plans For Your Mobile

All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Boost Mobile review.

CHECK  BOOST MOBILE PLANS

 

Southern Phone

 

 

 

Postpaid | Month to month + 12 month contracts | Telstra Mobile Network 3G and 4G

Southern Phone are a well known, full service phone company brand based in New South Wales with some great .

With Southern Phone you’ll get :

  • A choice of month to month or 12 month agreements:
    Unusually, Southern Phone offer access to their plans as either 12 month contracts or, month to month agreements.
  • A choice of the Telstra Mobile 3G + 4G or Optus 3G + 4G Plus network:
    Southern Phone are one of the few Australian telcos who offer their customers a choice of the Optus or Telstra Mobile network.
  • Best for bundles:
    Picking up a SIM Only plan as well as a fixed broadband connection will get you a discount.

Southern Phone Month to Month Phone Plans (All Orange Plans on the Telstra Mobile Network)

Southern Phone 12 Months Phone Plans (All Orange Plans on the Telstra Mobile Network)

You can find out more about this company in our dedicated Southern phone review.

CHECK SOUTHERN PHONE SIM PLANS

 

Strong, Simple Plans & A Well Known Brand

Best for big mobile broadband bundles

 

 

 

Amaysim | Prepaid Plans | Optus Mobile Network 3G+4G

Amaysim are the 4th biggest phone company in Australia with over 1m customers. They consistently have one of the highest customer satisfaction ratings in the industry and have prepaid (28 day expiry) plan range – just select the option you want in their checkout. With Amaysim, you’ll get:

  • Strong plan range:
    Amaysim have a range starting at $10 per month and rising to $50 per month. Data inclusions are up there with the best available and, with Amaysim, things are nice and simple. You’re just buying voice calls, SMS and data. There are no optional extras.
  • New International Inclusions:
    Any plan you buy, starting at $30 per month will now include free International Calls to 12 destinations.
  • Great Customer Experience:
    Amaysim are consistently one of the best performing†phone companies when it comes to customer satisfaction.

Amaysim’s plan range:

You can find out more about this company in our Amaysim review.

CHECK AMAYSIM PLANS

 

Vaya Mobile | Winner of The Best Value Plans 2018 Award

Best Value Plans 2018

 

 

 

Postpaid | Month to month agreement | On the Optus 3G + 4G Network

Vaya offer a range of affordable postpaid plans on the Optus Network. They were recently bought by Amaysim and have cleaned up their image since they were acquired. Customer service complaints are down and they now offer a price match guarantee ñ a unique feature in the Australian market.

With Vaya, you will get:

  • Access to the full Optus 3G and 4G network:
    Optus’ 4G network now rivals Telstra for speed and coverage. With Vaya, you can get access to the same thing.
  • Unique ‘Price match Guarantee’:
    Uniquely, Vaya will match any other price plan you can
  • The WhatPhone 2018 Best Value Plans Award:
    How could we not give Vaya the best value plans award when they will offer to match any other plan on the market?
  • Nothing you don’t need:
    Vaya plans don’t have entertainment options, data rollover, data

Vaya’s Plan Range

All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. You can learn more about this company in our Vaya Mobile review.

CHECK†VAYA†SIM PLANS

 

Southern Phone

 

 

 

Postpaid | Month to month + 12 month contracts | Optus 3G and 4G Plus

Southern Phone are a well known, full service phone company brand based in New South Wales with some great .

With Southern Phone you’ll get :

  • A choice of month to month or 12 month agreements:
    Unusually, Southern Phone offer access to their plans as either 12 month contracts or, month to month agreements.
  • A choice of the Telstra Mobile 3G + 4G or Optus 3G + 4G Plus network:
    Southern Phone are one of the few Australian telcos who offer their customers a choice of the Optus or Telstra Mobile network.
  • Best for bundles:
    Picking up a SIM Only plan as well as a fixed broadband connection will get you a discount.

Southern Phone Month to Month Phone Plans (All Green Plans on the Optus 3G+4G Plus Network.) 

Southern Phone 12 Months Phone Plans (All Green Plans on the Optus 3G+4G Plus Network.) 

You can find out more about this company in our dedicated Southern phone review.

CHECK SOUTHERN PHONE SIM PLANS

 

SpinTel

Postpaid | SIM Only | Month to Month Agreement | Optus 3G + 4G Plus Network

SpinTel are a postpaid provider with a one of the most useful data management features we’ve seen. With SpinTel plans your data is ‘capped’ when you reach your limit. With most other post paid phone plan providers, when you hit your limit, you’ll be charged $10 for an extra GB which is not as fair as we’d like to see.

With SpinTel you’ll get:

  • Great data pricing:
    Compare SpinTel to the best of the rest and you’ll see, at the price points they sell, SpinTel are often the best value.
  • ‘Capped plan’ data limits:
    If you want your phone service’s data to stop at a limit you set, SpinTel are the right phone company for you. So far as we know, they are the only company to offer this feature.

SpinTel plans for your mobile.

CHECK SPINTEL SIM PLANSAdvertisement

 

Moose Mobile : WhatPhone 2018 ‘Best Overall’ Award Winner

Moose Mobile logoBest plans overall 2018 - Moose

 

 

 

Postpaid | SIM Only | Month to month agreement | Optus 3G + 4G Plus

Moose are a new Australian phone company which stormed on to the market in early 2017. They offer a fantastic range of plans, with huge data allowances which exceed those available from competitors. Customer feedback has been so good about the company, we had to award them the ‘Best Overall’ award as part of our 2018 review.

With Moose You’ll get:

  • Best value data inclusions:
    Starting at less than $10 per month, Moose offer consistently strong pricing, especially on their 4G data inclusions.
  • Excellent customer feedback:
    Moost stand out from the pack on customer service with phenomenal online reviews.
  • Nothing you don’t need:
    Moose keep it simple. No included streamed audio or video, these are a phone plans with nothing you don’t need.

Moose plans for your mobile

You can read more about this company in our Moose Mobile Review.

CHECK MOOSE  SIM PLANSAdvertisement

 

OVO Mobile – Free Video & Radio Content

Best Entertainment plans - 2018

 

 

 

Prepaid | 30 day expiry | On the Full Optus 3G and 4G Network 

OVO’s offer a totally new way of looking at a phone company – they’re one of our best selling partners. Their plans are, pretty much on a par for data inclusions with the best in the industry. In addition to talk time, SMS and data, OVO’s plans include exclusive access to exclusive video content. All of OVO’s plans come with ‘OVO Play’ an app which lets you watch their free content on your plan. With OVO, you’ll get:

  • Free Video Content – Motorsport, Sailing, Gymnastics & Water Polo :
    OVO offer a growing list of free video and audio content. Motorsport fans might like the 400 Thunder Professional Drag Racing Series, Australian GT, Formula Drift and other petrol head live streaming. OVO Play also includes other sports like sailing and gymnastics. The price of the content is included in the monthly line rental charge you pay OVO for your prepaid plan. So, importantly: You won’t see your data balance decline while you’re watching them, the streamed content is free.
  • Free Streamed Audio:
    OVO’s plans also offer FREE radio streaming, also included in your plan offers access to the Tripple M network and other selected stations.
  • OVO for Kids:
    OVO’s plans come with the offer of free access to Parental Lock software. Buy your child the $9.95 plan from OVO and you’ll be able to monitor what they access on their phone and set times for it to turn off and turn on it’s own connection to the internet.

OVO Plans for your mobile

Picking an OVO plan is simple. All of OVO’s plans include Unlimited talk and SMS in Australia to Australian numbers plus superfast 4G data.

You can learn more about them and their unique content in our OVO review.

CHECK  OVO MOBILE SIM PLANS

Kogan Mobile – Best Value on the Vodafone Network

Kogan Logo

 

 

 

Prepaid | 30 day expiry | On the Full Vodafone 3G and 4G Network 

Kogan Mobile keep it simple. They have some of the most competitive SIM Only / Prepaid plans in Australia, on the much improved Vodafone network. With their multi month recharge options, Kogan add some genuine value and choice to the market.

With Kogan, you’ll get

  • Monthly, quarterly or annual options : Do you want a single recharge payment with a 1, 3 or 12 month validity ? With Kogan, you’ll get discounts for multi-month purchases you were going to make anyway. They add the convenience of less frequent running out / topping up. And they keep the total predictability and flexibility of prepaid.

Kogan’s 30 day plan range :

Kogan’s 30 day plans all have Unlimited talk and SMS in Australia to Australian numbers. The difference is the amount of data which is included.

All talk time and SMS for use in Australia to Australian numbers. All data is for use in Australia. See all Kogan Plans including 90 day and 365 day plans. You can find out more about this company in our Kogan Mobile review.

CHECK  KOGAN MOBILE PLANS

 

Quick Summary of main inclusions

 

Plan FeatureTelstraOptusVodafone
Automatically add extra data when your monthly allowance is finished.YesYesYes
Share data over multiple devicesYes. No set up or ongoing fee these days.Yes. No set up or ongoing fee these days.Yes. No set up or ongoing fee these days.
Overseas Roaming At Daily ChargeYes. 'Travel Pass' is available if bought up front in multi-day pack. Small daily data allowance around 75MB.Yes. Optus 'Travel Pack' zoned system, typically $10 a day auto enabled. Gives you 50 MB of data.Yes. Vodafone's scheme covers a broader range of countries at a lower daily fee of $5 per day. It too is auto activated.
Simple 'Yes' InsuranceTelstra's 'Premium Care Insurance' very similar to Optus'.Yes. $14 per month. Reasonable terms.Vodafone's scheme is similar to Optus'. 2 options - $10 / $15 per month.
Good Self Service AppYesYesYes
Free Video Content Access (SVOD)No
EPL charged extra unless very high spend plans. Data is zero rated.Free Stan subscription on some plans. Note - user pays for data used to watch the show.
Free Music Content AccessYes. Free Apple Music. Includes subscription to Apple Music. Data is zero rated.Yes. Multiple music services with data free through app.Free Spotify access. Note - cost of data is passed on to use. (Is NOT zero rated.)
Free First Month's Data25GB free of charge to users in the first monthNo.Data workout' us unmetered (uncharged) usage for the first 2 months.
Network GuaranteeNot marketed but does exist.Yes.Yes.
New Phone FeelingYes. Pay $180 per to upgrade upgrade your phone after 12 months.No.No.
Free WiFi when out and aboutYes. Telstra 'Air' free wifi at 650k locations in Oz.No.No.
Loyalty Rewards SchemeTelstra Thanks! Cheap movie tickets. First refusal of event tickets.Cheap movie tickets. First refusal of event tickets. Air BnB tie in.No
Adult content filter protection?SchemeTelstra Mobile Protect. Set up through My Account.NoneNone
Voice over WiFi app ?Yes. App requires Telstra home phone rental. Minutes charged against home phone bill.Yes. Best of the lot.No.

  • Automatic addition of extra data. Either $10/GB or ‘Goodbey extra data charges.’: 
    As we’ve said, Telstra have recently updated their plan range to offer an option of ‘goodbye extra data charges.’ It’s an option. By default, the standard $10/GB data carging for overage will still apply.
  • Shared Data over multiple devices ( a.k.a. ‘Family Plans’ ): 
    The average Australian home has 7 wireless devices, according to the Australian Bureau of Statistics. If you want to share your data allocation across more than one device, Telstra will let you. As usual, when you exceed your allowance, even when it’s a shared allowance, you will be charged $10 and have a GB added.
  • Overseas roaming: 
    In principal, Telstra will charge you either $5 per day (if you want to roam to NZ) or $10 per day every day (depending on where else in the world you go) you’re overseas and give you unlimited SMS and talk back to Australia for that price. The key difference between Telstra’s offering here and Vodafone’s (apart from the pricing, where Vodafone usually win) is data. Telstra only give you 100 MB of data for each day while you’re overseas. Vodafone allow you to use your full allocation just as if you were at home. On the plus side, for Telstra customers, the company has a huge range of international ‘hot spots’ which their customers can access while travelling. Getting online this way is free and won’t count against your 100MB daily allowance.
  • Great ’24×7′ Self Service App: 
    After no small amount of time and investment, Telstra’s 24×7 app for Self Service and Account Management is extremely good. So are the alternatives from Vodafone and Australia’s other major alternatives. You can manage your SIM Only agreement just fine from this Self Service app. You can also use the app for any type of contract plan from Telstra. We always advise people to take advantage of these apps. They help you manage your data and get the most out of your service, for free and without having to wait on hold all the time.
  • Free content: 
    Content is a whole new battlefield for the phone companies. We have a special section to draw out the key differences, above.
  • Free WiFi / Telstra ‘Air’: 
    Telstra’s size gives them some unique capabilities. Like turning on free WiFi in the town center of every conurbation in the country if they want to. Telstra are the only phone company who are offering free WiFi to their customers through their own phone booths at the moment. They have around 1 million phone booths and other access points, across Australia, which offer free WiFi access for their customers. With data being the most important part of people’s plans, this is an important facility. Just be aware that Telstra may sell information about you – your shopping habits and where you’ve been – to third parties, if you use it.
  • Loyalty Rewards: 
    Telstra’s Loyalty scheme is called Telstra ‘Thanks’. If you stay with them long enough, you’ll get some cinema tickets, subsidised concert tickets or first pick on a list of events. It’s a nice to have scheme at best and should not (in our view) influence your decision as to which network to go with. These rewards are to trick the rational bit of your brain but are worth little (in our view!)

 

Cons Of Telstra

  • Telstra’s network is not as good as you think : 
    You can get almost exactly the same population coverage and 4G signal availability from Optus or a network reseller and pay far less than if you take a SIM Only deal from Telstra. You cannot have missed the coverage of the consistent network outages that Telstra suffered during the early part of 2016. Those networks crippled the Telstra customer base – they were literally without coverage for long periods of time. They also brought to light the fact that an increasing proportion of Australians now know. Telstra’s network advantage is not what it once was. Starting with 3G coverage, Telstra’s major competitor covers 98.50% of the population. Telstra covers 99% of the population. Not much of a gap there, is there. Trying to make this real for you: Across Australia, less than one percent of people will benefit from having Testra’s network! Have a think about that. In real terms, the availability of a 4G signal is almost always the same whether you’re on the Telstra or the alternative network. There is virtually no difference in the quality of coverage these companies offer, when it comes to being able to practically present you with a 4G signal. These are the latest statistics in market. The truth is, this information has been around for some time now. Two years ago, JD Powers offered a similarly slim margin to Telstra. The problem is Telstra have spent so long convincing us that their network was superior, we have started to believe it. The key point here is that you can get almost exactly the same population coverage and 4G signal availability from Optus or a network reseller and pay far less. 

4G coverage levels offered by the major Australian telcos are all about the same.

Telstra’s SIM Only plans offer you access to their network. Again, you may be surprised to see how similar the 4G population coverage profiles of the major networks are.

 

Alternatives – companies which lease their network from Telstra

Prices are also pretty eye watering and you will pay top dollar for a phone plan if you go direct to the big T.

Did you know that there are the only three mobile providers in Australia that actually own and run their own mobile network? Telstra’s prices are the highest of the lot. These days you have more options. There is a plethora of other phone agreement providers (in the industry, they’re known as MVNOs) or network resellers. They that sell mobile deals using the Telstra Mobile network. What’s great about this? Lots of choice and competition brings the cost, to you, the consumer, down.

Telstra Network or MVNO

You can get a Telstra SIM Only plan either directly from Telstra or by going to one of their resellers.

If you are one of the 1% of people who live outside the coverage footprint Telstra’s main rivals offer, you have little option but to buy a Telstra SIM. Our suggestion for those people is that you go ahead and get one. If you’re not in that 1%, and you’re prepared to look rationally at alternatives, you will find many credible options available to you. We think the anternatives on this page will service the vast majority of customers well.

 

Summing up Telstra’s SIM Only

Adding things like the NRL / AFL in to their phone plans is now the only way to justify the frankly horrifyingly expensive postpaid SIM Only plans that Telstra have in market.

Telstra’s plan range is going to be even more confusing if it’s cut to 22, in line with Penn’s new strategy. What Telstra have in market already is bewildering for most people looking for a phone plan.

Limiting the range to 22 plans seems a ridiculously stringent rule to put in place and it doesn’t seem to address the main problems. Telstra’s biggest problem is not the complexity of it’s range, it’s the combination of bad customer experience – mostly in the areas of service and support, as studied by ACCAN – and the price premium they want to charge for access to their network.

Telstra seems mired in competing with Optus, mainly, looking at Optus’ top line prices and adding $10. But things have changed. However, Optus is not simply offering plans at headline rates.

Optus has a large number of credible and fast growing brands in it’s stable. Moose Mobile, Spintel and all Vaya all offer postpaid deals on the Optus networks. OVO mobile, Amaysim and Yomojo all offer prepaid plans on the Optus network. While Telstra matches Optus on price, Optus steals everything below – in one form or another.

As Penn, himself said, they’ve done nicely out of rising data usage.

We have seen data growth at 50 percent per annum and telecommunications networks have become arguably the most important piece of critical infrastructure in the world today.

Andy Penn CEO

Telstra’s new approach to out of bundle charging adds to a confusing range and does nothing to address the real concerns customers have about the company.

Additionally, Telstra’s network advantage is not what it once was. As Australians, we have our fingers on the pulse of how our friends and family feel about the networks which make up part of our every day life. People have stopped complaining about the Vodafone network. Telstra no longer say things on their website like ‘the network without equal.’ They can’t. Because the other networks pretty much do equal them these days.

 

Sources :