Who are Dodo?
Dodo is a brand owned by the Vocus Group, which has been around since 2001. They have been selling Internet, mobile, and energy services through their site since 2010.
Dodo’s mobile plans are on the cheap side — they even have a $5 plan — and offer only the basics that you’d expect from any telco — voice and SMS.
Which network does Dodo use?
Dodo is an MVNO that resells the Optus 4G Network. (If you don’t know what an MVNO is, read all about it here). The fact that they use the Optus Network means you get the same coverage as you would if you signed up for an Optus plan. The Optus Network covers 98.5% of the Australian population, and that’s definitely a good thing.
To find out exactly how good the coverage is in your specific area, you can use the Optus coverage checker on their site. You can also learn more about Optus coverage here.
Can I keep my phone number if I move it to Dodo?
Yes, you can keep your existing number when switching to Dodo.
What kind of plans do Dodo offer?
Dodo’s lineup include only three plans, all of which are postpaid month-to-month plans.
- The alternative, of course, is prepaid plans, if you’re looking for one of those — you can start here.
- Dodo plans are SIM Only, so you bring your own phone and install your Dodo SIM. Dodo plans are also offered on no lock-in contracts.
- Dodo also offer three add-on packs for extra data, MMS, and International calls. You may want these add-on packs to shape your Dodo plan into something which suits your specific needs.
- We believe this is especially if you choose the $5 plan that offers no data at all,. In our view, this plan should only be used with a feature phone.
There is a lot of competition for Dodo, on the Optus network. You can check out the best cheap mobile plans here.
Are there any unusual fees due for Dodo?
You can find out more about Dodo’s fees in their CIS — the Customer Information Statement, which you will find on their website, close to the plan you’re considering.
The fees we’d call out are:
- Excess data charges: Dodo charge $10 per GB for data added automatically. This is pretty much an industry standard although, on some more expensive plans, for example those from Telstra and Vodafone, there are some ‘unmetered’ or ‘throttled’ alternative. You’re better off buying data before you need it in any case. Dodo sell a 3GB data add-on for that same $10 if you buy it upfront.
- SIM Card replacement : $2.
Do Dodo have any entertainment content?
Can I cancel my Dodo plan without penalty?
Yes, you can. Dodo offer no lock-in contract plans on a month-to-month basis, and they allow you cancel without penalty.
Do Dodo have a self-service app?
No, Dodo do not have any self-service app, although we are led to believe one is under development.
Self-service apps are becoming the norm — customers expect their telcos to offer these apps for several reasons. With a self-service app, customers can monitor and adjust their plan inclusions (especially data usage) without having to contact the telco’s call center.
This eliminates the need for long waits on the phone. To be fair, though, Dodo allow customers make adjustments online, just not using a smartphone app.
Do they charge for SIM and delivery?
No, Dodo’s SIM and delivery are free initially. Replacements SIMs cost $2.
How much is excess data with Dodo?
Dodo offer a 3GB data add-on pack for $10 if you buy the data before you need it.
However, if you exceed your monthly data allowance, Dodo will automatically add 1GB of data and charge you that same $5 amount for it. This is industry standard but you’ll feel better about it and save yourself some money if you buy the data before you need it.
Do they have any fair data features like data banking?
No, Dodo do not offer any data features other than your plan data, IF the plan you choose even has any data allowance in it at all. They do not offer data vaults or banking, or any rollover data feature of any kind. With Dodo, if you don’t finish your data allowance for the month, it simply disappears. They also don’t have any data-free streaming features.
- Cheap plans!
- No lock-in contract plans
- All plans have unlimited voice within Australia, and unlimited national and international SMS
- International minutes included in some plans (and add on available)
- Powered by the Optus 4G network which covers 98.5% of the population
- Limited number of plan options
- Cheapest plan lacks basic inclusions - only suitable for feature phones, kids, or older adults
- No MMS inclusion (must be purchased as an add on)
- Simple, cheap plans offering the basics
- No entertainment, hardly any extras
- Good coverage with the Optus 4G Network
- Compare against alternatives on the Optus network to see if Dodo is right for you
This Month’s Hot Offers
Dodo sell internet, mobile, and energy services to Australian consumers. The company is under the Vocus Group umbrella and has been around since 2001, but have been selling all three of their services through Dodo since 2010.
Dodo provide mobile services as an MVNO (Mobile Virtual Network Operator) reselling the Optus 4G Networks, which covers 98.5% of Australia. They keep their mobile plans simple — they only offer three plans, all of which are postpaid month-to-month BYO (Bring-Your-Own phone) SIM Only plans. Their plans are on the cheap side, so don’t expect anything fancy like entertainment and huge data inclusions. In fact, Dodo even offer a $5 mobile plan with no data at all — just voice and SMS within Australia. You’ll have to pay out $10 or more to get a plan with some data included.
Dodo is just one of many MVNOs reselling the Optus Network. Source.
For those that need it, Dodo plans allow user to purchase an International talk pack and an MMS pack. We talk more about these add on packs below.
All in all, there’s nothing mind blowing about Dodo’s plans, but that might be the idea. For those who aren’t into the bells and whistles of entertainment inclusions and data features offered by other telcos, such as OVO Mobile and Belong Mobile, Dodo provides cheap, simple phone plan alternatives suitable for kids, older adults, or just anyone who doesn’t need a lot of data.
Dodo’s plans are straightforward — basic services without the flashy extras and inclusions.
- Cheap – $5 plan available – aimed at small children and older people
Dodo’s most expensive plan is $30, and it comes with data allowance and unlimited talk and text within Australia, as well as 200 mins of international calling inclusions to 35 countries. Their cheapest is $5 — unlimited voice and SMS. This plan but no data. There are 2 sides to this plan. First, it could be perfect for those looking to purchase a voice only service. On the other hand, most users need data – and anyone with a smartphone should definitely have data in their plan. Make sure you consider your real need before you sign up to this plan. If you want data, they sell a nice add on for that plan.
- Generous data add-on with $5 plan, and no data overages on any plan
If you choose to add data to the $5 mobile plan, Dodo sell additional 3GB of data for $10. That’s cheaper than most. A lot of telcos offer only 1GB of additional data for $10. Also, there are no data overage charges with Dodo, which is rare on postpaid plans. Instead, when the 3GB data pack is exhausted, you can choose to add an additional data for the month as a top up.
- International add on pack
Dodo’s $20 and $30 plans come with some International minutes included, but their $5 plan doesn’t. If you’d like to tag on an International pack, it’ll cost you $5 per 100 minutes.
- Dodo resell the Optus Network
Dodo users get the benefit of the Optus Network, which has the second best coverage in Australia, (98.6% of the population).
- No lock-in SIM Only plans
Bring your own phone and plug in your Dodo SIM. Despite being postpaid, there aren’t any contracts that lock your SIM to a particular device.
- Postpaid plans usually mean a more consistent billing cycle
Dodo only offer postpaid plans. Although this limits their options, postpaid plans have a known advantage — a more consistent billing cycle. While some prepaid plans may have 28 or 30-day cycles, postpaid plans always restart on the same day each month, so this usually means a longer period than 28 days.
- Free SIM and delivery
Dodo will give you a SIM for free, and also deliver it for free. Replacements cost $2.
- Unlimited International SMS – which is unusual and good
All Dodo plans include free International SMS — even their $5 plan.
Dodo have straight forward offers. It can be nice to keep things simple. However, for more sophisticated users, it means Dodo’s options appear a little too limited. Some will want to avoid the thinking required to make up for some shortcomings in Dodo’s plans, by patching aplan with add on packs.
- Dodo only offer 3 plans
Dodo don’t offer you a lot of options — you only have three choices. Although telcos are aiming for simplified plan offers these days, three just isn’t enough, in our opinion. Other MVNOs offer a lot more, even when their offers aren’t that many — check out Boost Mobile, Belong Mobile, and OVO Mobile, amongst others.
- Make sure their cheapest plan is right for you
Yes, Dodo have some cheap plans. Take the $5 plan for example — there is no data included, but you can add 3GB of data for an additional $10, bringing your total to $15. Offers from other telcos can be better value when the whole cost of the plan is considered.
- No prepaid option
Again, not a lot of options — Dodo only offer postpaid plans. Those looking for the many advantages of prepaid plans won’t find them with Dodo.
- No content
Unlike the major telcos, Dodo don’t offer any entertainment content at all. Entertainment isn’t just for major telcos — MVNOs such as OVO Mobile offer entertainment content with data-free streaming, and use the same Optus Network.
- No data banking
Data banking or data vaults allow you keep unused data from your current billing cycle, for use on your next billing cycle and beyond. Dodo’s thin offerings don’t give you any such options — you’d have to look elsewhere.
- No self-service app
Dodo don’t have any self service app. To give them their dues, they do allow users to self service online – far preferable to calling any phone company’s service team. You can also contact them via a form on their website is you have an issue. We’re told Dodo are working on an app. We think their product will be better when it arrives.
- No MMS included — must be purchased as an add on pack
While Dodo’s 3 plans include unlimited nationwide voice along with unlimited national and international SMS, none of their plans include MMS. If you want an MMS inclusion, you have to purchase it separately as an add on pack for $5, and you’ll need data to use it. Thankfully, the add on pack comes with unlimited MMS, but this could have simply been a plan inclusion, at least on the bigger plans. Other MVNOs such as Moose Mobile for example, offer MMS inclusions with their plans. Dodo also don’t allow premium calls or MMS — not even with an add on pack – something to consider.
Here are some other things you might like to think about:
Not everyone really cares about the flashy entertainment content being included on some phone plans these days. But if you like entertainment content such as streaming music, sports, and movies, Dodo shouldn’t even be on your list — they have none. Check out major telcos Telstra and Optus, or if you’d like an MVNO then check out OVO Mobile instead.
- Want the same Optus Network?
Amaysim offer more plan data using the same Optus Network, as well as a wider range of both postpaid and prepaid plans. OVO also use the Optus Network and offer far better deals with plan data included. Jeenee is another option using the Optus Network and offering better plan data value.
- Better options on other networks?
Belong Mobile offers some great plans using the Telstra Network, and they come with data banking. Boost Mobile also offer some nice plans and use the full Telstra Network (unlike other MVNOs), and they offer some great promos.
This Month’s Hot Offers
Dodo is all about the basics — voice and SMS, along with some data on their higerh value plans. They get some positive marks for their price points, simplicity, unlimited international SMS, and data/international minute add-ons, but the other side of the same coin is a lack of range. They only offer 3 plans, and they’re all postpaid month-to-month. There isn’t much to choose from.
It’s a competitive market place. Make sure you compare Dodo with other cheap mobile plans here.
All in all, Dodo aren’t bad. They do what they say on the tin. But you might like to remember they lack a self-service app, and any little issues that might crop up will require you contacting them or going online.