Telstra’s 5G coverage grows Telstra continues to lead the 5G race in Australia. The telco now has over 2,000 5G base stations and their 5G coverage is 41% of the population. With the 5G rollout well under way, Telstra has made a series of announcements regarding its progress and future plans. However, Optus has Continue reading…
Satellite phone plans are the next thing Wired and mobile network technologies have evolved year after year. Satellite communications, on the other hand, have been a little quiet. While satellite phone plans have been around for a long time, they just haven’t caught on to the public. Part of it has to do with Continue reading…
The eSIM is great for you, but not so great for telcos The eSIM has been in Australia for a while now. The technology embeds a SIM into your device so you don’t need a physical SIM to connect to a telco’s network. This solves a lot of inconveniences when porting over from one Continue reading…
Get your phone plan from space? Satellite phones already exist, but when we think of them, we imagine bulky, oversized gadgets that can’t fit in your pocket. And with today’s smart phone technology getting smaller and sleeker, bulky devices seem even more unattractive. But there’s a change coming not too far into the future. Continue reading…
Optus just recorded 2.5Gbps download speed on its mobile 5G network using a Samsung Galaxy S20 device. This makes Optus 5G the fastest in the country so far, and the telco plans on rolling out this ultra-fast 5G throughout Australia, starting with 150 sites in Sydney and Melbourne by the end of November. This Continue reading…
Optus mobile 5G now available to MVNOs Optus has announced that its mobile 5G network is now available to Mobile VIrtual Network Operators (MVNO). This is great news for Australians who prefer smaller telcos, and for competition in the telco market in general as more 5G plans are launched. So far, Optus is leading Continue reading…
TPG Telecom targets 5G While Vodafone and TPG spend a couple of years fighting the ACCC’s opposition to their proposed merger, Telstra and Optus were moving fast with their 5G rollouts. The two latter telcos both launched commercial 5G last year, giving them a significant head start. However, earlier this year, a federal judge Continue reading…
Phones: The good and the bad You probably don’t need stats to be convinced that smartphones are everywhere. We’ll give you some anyway, however – 90 percent of Australians own a smartphone, according to Deloitte’s 2018 Technology, Media and Telecommunications Predictions report. While this is great for how connected we’ve become, there are some Continue reading…
Too much smartphone time can become a distraction Smartphones have become a part of our everyday lives. A 2018 Deloitte report indicates that 9 out of every 10 Australian owns a smartphone, and the proportions continues to grow. But these gadgets can quickly become a distraction. From social media to streaming to run-of-the-mill tasks Continue reading…
Australia leads the world in smartphone penetration Smartphone ownership has grown around the world, but Australia is far ahead. A Deloitte’s 2018 Technology, Media and Telecommunications Predictions report had predicted that 9 out of every 10 Australians would own a smartphone by the end of that year. That far surpassed Statista’s 2012-2023 smartphone penetration Continue reading…
Researchers now say that our phones data can reflect various aspects of our personality. src Our smartphones reveal a lot about us Researchers have now confirmed our fears about some controversial behavioral and privacy issues associated with smartphone use. We may have already confirmed our suspicions about how our digital trails on social media Continue reading…
The mixed bag of emotions accompanying the Internet of Things The Internet of Things (IoT) is one of the most hyped up and controversial technological innovations of our modern times. Experts believe it has the potential to usher in unprecedented levels of interaction between humans and things, as well as between different things. With Continue reading…
Mobile broadband is becoming more portable and cost-effective How mobile broadband works Mobile broadband is worth considering if you have a poor WiFi network or you’re constantly working on the go with your smart device. And in case you’re wondering how it works, you should know that mobile broadband comes in three types: The Continue reading…
Online SIM card purchase is ideal for time-pressed people, the elderly, and people who generally want to avoid the hassles associated with physical stores. src Benefits of shopping SIM cards over the internet The internet is largely responsible for current changes in consumer behaviour. Little more than a decade ago, the norm was to Continue reading…
Mobile data vs broadband – Same internet access, different prices You’ll find a lot of service providers in Australia offering you mobile data and/or wired broadband. Both options will get you the internet access you need, but why does mobile data cost more? Although you can access the internet via mobile data or fixed Continue reading…
What people want from their broadband service Mobile broadband has become a viable alternative to fixed home broadband solutions. You’ll get fast speeds at price points comparable to your wired broadband solutions, along with a number of other benefits. We conducted a survey to find out what Australians want from their Internet services. Seventy Continue reading…
Why get mobile broadband instead of fixed broadband? We conducted a survey to figure out what people want from their broadband service. We were able to discover the key pain points for Australians when it comes to fixed broadband services, and how mobile broadband could solve their problems: 70% of respondents would like to Continue reading…
Do mobile broadband benefits explain their high costs? Mobile broadband solves a lot of the drawbacks of fixed wired broadband services. They give you mobility, so you can take your internet connection where you do, as long as your provider has network coverage. They are also easy to set up so you don’t have Continue reading…
5G technology By now, there’s a great chance you’ve heard about 5G. The fifth generation technology has been talked about for years, and it finally became a reality in Australia last year. Both Optus and Telstra have had 5G sites turned on for over a year now. Earlier this year, TPG Telecom (Vodafone) joined Continue reading…
MVNOs are gaining momentum in the telco market Australia’s telco market is crowded. While there are only three major telcos in the country, there are many, many Mobile Virtual Network Operators (MVNOs) – smaller telcos that resell the major telcos’ networks. The crowded market means more competition, which results in some great deals for Continue reading…
While our smartphones may monitor our audio recordings for marketing purposes, they only do so when we give user permission either deliberately or inadvertently. src The problem of smartphone privacy We’re all aware that tech companies are harvesting alarming amounts of data from our devices, and there’s a whole lot of misinformation and misrepresentations Continue reading…
The many telcos in Australia means a highly competitive mobile data market. src The mobile data market is more competitive than ever before In today’s highly competitive mobile data market, we have a glut of highly competitive prepaid mobile data plans at our fingertips. With the click of just a few buttons, you can Continue reading…
4G and 5G: Different manifestations of the same principles 4G vs 5G. src As incarnations of mobile networks, 4G and 5G share a lot in common. However, there’s no mistaking one for the other, because the difference between them is quite stark. Like 4G, 5G spent over a decade in the making, and it Continue reading…
What’s mobile broadband? Mobile broadband devices are portable, allowing you to carry high-speed internet connection with you everywhere. src There are many types of broadband internet options, but one of the most popular nowadays is mobile broadband. Mobile broadband connects your devices to the internet through mobile modems. This means that, unlike fixed broadband Continue reading…
The benefits of 5G outweighs the drawbacks The battle between world powers United States and China has shifted towards the patenting and deployment of 5G technology. src 5G is the next generation of network technology, boasting high speeds, high bandwidth, and low latency. The incredibly faster speeds of the 5G network will allow for Continue reading…
People need to become more conscious of their data consumption as mobile broadband is fast becoming the main means of communication. src More people are now more likely to exceed or underuse their data allowances Data-intensive activities like social media chats, file sharing, video calls, and web browsing have now become second nature to Continue reading…
5G in Australia 5G is gradually taking a foothold in different parts of the world, including the UK, China, and Australia. The three major mobile networks in Australia are progressively rolling out 5G infrastructure in selected parts of the country. Although NBN plans can go as fast as 80-90 Mbps, 5G is expected to Continue reading…
The new Vodafone-TPG merger After over two years since it was announced officially, the merger between Vodafone and TPG is finally underway. The lead up to the merger has been rife with drama and controversy, including TPG’s demerger from its Singaporean roots and opposition from ACCC. But the path is now clear for the Continue reading…
Testra 5G dominates Optus Opensignal’s latest report on 5G speeds in Australia ranks Telstra ahead of Optus. Telstra’s 5G network averaged download speeds of 232Mbps, over 36% faster than Optus’ 170Mbps. The report is based on results from over 119,000 5G devices between May 1 and July 29. Opensignal has awarded Telstra 5G download Continue reading…
Telstra records financial losses, but Belong’s customer gains are good news Telstra has had a rough financial year, but the 2020 full year has a major bright spot – Belong. The Mobile Virtual Network Operator (MVNO) has done wonders for Telstra, accounting for the majority of the telco’s newly added postpaid mobile customers and Continue reading…
Optus facilitates monitoring data consumption in multiple ways There are many reasons why you need to keep track of your data consumption as a regular internet user. Besides avoiding extra data charges, you’ll have much greater control over your data usage if you keep regular tabs on your data consumption. For Optus customers, monitoring Continue reading…
Huawei claims it was right about price hikes on SIM plans as a result of Australia’s 2018 ban, which barred the company from participating in the country’s 5G rollout. The Chinese tech giant points to Telstra’s recent price increases as proof. Telstra recently announced price hikes on its SIM Only plans. The announcement came Continue reading…
Telstra 5G rollout expanding quickly, but Australians lack enthusiasm for the technology Telstra plans to expand their 5G coverage to 70 percent of the population by June of next year. Telstra CEO Andrew Penn has stated that Telstra over 10 million Australians “live, work or pass through” their 5G foorprint, which is already expanding Continue reading…
Macquire telcos has highly promising potentials for steady growth and expansion. src A windfall of earnings is sweeping through high-growth industries The recent Central Bank fueled rally in equity prices has raised eyebrows in many quarters, with many experts reacting with cautious optimism. At the eye of the storm are companies in high-growth industries Continue reading…
So many telcos to choose from With so many telcos in Australia, it can be difficult to choose a phone plan. Not only are there three major telcos in the country, but there are also many, many Mobil Virtual Network Operators (MVNOs) that resell the major telcos’ networks. Having such a competitive telco market Continue reading…
Moose Mobile and Optus – Same coverage, different costs Australians have a lot of options when it comes to phone plans. The three major telcos – Optus, Telstra, and TPG Telecom (Vodafone) – all have a range of great offers. But there are even more to choose from – these major telcos also resell Continue reading…
MVNOs can now resell Optus’ 5G home broadband network Optus just gave MVNOs access to its 5G networks. The telco will wholesale its 5G home wireless broadband network to its Mobile Virtual Network Operators (MVNO), making it the first major telco to bring 5G access to Australia’s smaller telcos and their customers. We reported Continue reading…
Netflix and YouTube return video quality to normal The coronavirus pandemic resulted in the vast majority of Australians staying at home for longer periods than usual. Measures implemented to stop the spread of the virus included stay-home orders and social distancing guidelines. This meant Australians had a lot more time on their hands, which Continue reading…
The coronavirus has led to an overall increase in mobile usage COVID-19 is on its way out of Australia, but it’s leaving behind some lingering effects. During the height of the outbreak, the government had to take certain social distancing measures to keep the virus from spreading, which meant most Australians had to stay Continue reading…
Spacetalk kids smartwatch will be sold by Vodafone as early as August Vodafone will begin reselling Spacetalk in its retail stores from as early as August. Spacetalk is a kids smartwatch from MGM Wireless – a software technology communications vendor. The smartwatch has all the functionalities of a smartphone, as well as security features Continue reading…
The new contact lens compresses 70,000 pixels into a space barely as large as half an millimeter, then directs the display to a part of the eye where it’ll most likely be captured. src Hands-free access to right through your eyeballs Technology is getting more appealing and useful. Current technologies such as voice assistants Continue reading…
The advantages of eSIM. src eSIM: An Idea whose time has come SIM cards have been constantly shrinking over time. First, there were the full-sized SIM cards, followed by the mini-SIM cards, and then the micro-SIM cards, and then the nano-SIM cards. And now, the technology has taken on a new digital form that Continue reading…
Australia is one of the front-runners in the race for 5G domination, but it’ll still take a long time from now before majority of the country’s landmass has 5G coverage. src Some areas in Australia are first movers while others will settle in as late adopters of 5G The adoption of 5G is underway Continue reading…
Day-long unlimited data from Optus for $5 Optus customers can now get unlimited data. The telco launched a $5 add-on which allows users download and browse as much as they want for 24 hours. While other telcos have taken a swipe at unlimited data, their offers never really include truly unlimited data. For instance, Continue reading…
Where does scientific evidence stand on the health effects of 5G? Radiation spectrum showing the category of 5G waves. src Concerns about the health safety of 5G are a reverberation of long-drawn arguments. Similar concerns have been raised since the beginning of the modern era when consumer electronics that transmit radio waves began flooding Continue reading…
A 5G map of the world. src 2020 is the official year of global 5G adoption In its latest report, “The State of 5G Deployments”, VIAVI presents statistics that highlight the exhilarating speed at which 5G networks are expanding across the globe. (link to: https://www.viavisolutions.com/en-us/literature/state-5g-deployments-2020-poster-chart-en.pdf) The report shows that 5G sites are currently hosted Continue reading…
Unleash a Truly Unlimited Data Plan for 24 Hour with Optus’ Unlimited Data Day Optus Unlimited Data Day is an add-on that unlimitedly extends select existing Optus data plans. src Got an entire day to lock yourself on your couch and stream your favorite movies and shows? Optus’ new Unlimited Data Day plan has Continue reading…
You can use your SIM mobile broadband plan on a wide range of devices. src SIM mobile broadband? Mobile broadband has brought us nifty alternatives to fixed-line internet. SIM mobile broadband provides a portable means for taking your internet connection with you anywhere within the coverage area of a mobile network. SIM broadband refers Continue reading…
Vodafone and TPG are now TPG Telecom With the newly merged Vodafone-TPG telco, Australia’s already competitive telco market is about to become even more so. After a long drawn-out battle with the ACCC over the $15bn merger, a federal court finally gave the telcos the go ahead. Almost 2 years after announcing the Continue reading…
5G transition will be more dramatic than previous generations’ 5G is poised to redefine the way we interact with the world around us. With the potential benefits of the technology far outweighing its drawbacks, it’s no wonder governments, tech companies, and stakeholders across industries are clamoring to join the 5G bandwagon. A fully functional Continue reading…
You can live without a SIM card, though it might require a lot of planning. src What’s it really like to live without a SIM card in today’s world? Experts believe people might start ditching SIM cards to save money, reduce unsolicited calls, and ultimately live life with fewer hassles. Life without a SIM Continue reading…
Telstra 5G won’t cost you extra, but you might have to upgrade your plan Telstra has announced that it won’t charge extra for 5G access. However, customers on the Small plan won’t be able to access 5G at all, unless they move up a tier. Last May, the telco announced that its 5G access Continue reading…
Studies so far have failed to establish a causal link between smartphone use and negative emotional and behavioral tendencies. src Smartphones are More Likely to Make Us Smarter, Happier, and More Fulfilled than Anxious and Depressed While most people are quick to blame technology for the woes of modern society, emerging evidence seems to Continue reading…
There are many free ways to check data usage on your phone. src Why you need simple ways to check up on your data usage In today’s highly digitized world, we use data at every turn. From chatting with family, friends and clients to checking news updates, streaming music and videos, surfing the web, Continue reading…
You can switch between multiple mobile providers, plans, and numbers with just a few clicks on an eSIM-enabled iPhone. src iPhones’ eSIM experience is as good as it gets Apple was the first major tech company to introduce eSIM technology on a mass scale. Today, anyone running iOS 12.1.1 or later on their iPhones Continue reading…
The J.Flex foldable battery can be produced in a variety of shapes and sizes to fit into various devices. src Who are ‘Scrunchable’ batteries made for? A handful of tech companies have been chasing down the development of foldable batteries for several years now, and the final products are about to hit the markets. Continue reading…
5G comes with several attributes that supercharge connection speeds for end users. src 5G data speeds will kick technological advancements into higher gears With billions of smartphones and connected devices serving us in innumerable ways, internet speed has become critical to life in modern society. And with more new devices deployed by the day, Continue reading…
How much will 5G cost? Pricing for 5G plans is starting to get a bit confusing. Unlike previous generations of mobile network technology, 5G might actually come at an extra cost to consumers. That is, you might have to pay extra per month to use a 5G network, or get caged into 4G and Continue reading…
Telcos undecided on whether to charge extra for 5G access 5G has been available to Australians for over a year and half, but it isn’t clear if (or how much) telcos are eventually going to charge. We had a clearer picture on this question merely days ago, but now things have changed. Telstra seems Continue reading…
Since the launch of the first iPhone in 2007, we’ve seen updated models with new OS versions released in the market every year. According to the rumor mill, the tradition is expected to continue in 2020, despite the current pandemic shutting down production. Plus, with ios app development growing at an unprecedented rate, Apple Continue reading…
A free mobile plan? We’ve told you all about Australia’s cheap phone plans, but there’s something new in town. Zero Mobile just launched, offering Australia a free mobile phone plan. Yes, free – a first for the country. You’ll get a generous 1GB of data free of charge from Zero Mobile, along with other Continue reading…
What is 5G? Ah, I’m sure you know what 5G is – you’ve heard about it for years. And 5G has been live in Australia for over a year now, so there’s a good chance you’ve actually used a 5G plan. But for the the sake of formality, let’s give a brief definition of Continue reading…
Complaints to the TIO have increased The latest Communications Alliance Complaints in Context report shows MyRepublic is no longer the most complained about telco in Australia. After holding on to that title for six straight months, Southern Phone has now taken over at the top of the list. Complaints to the TIO per 10,000 Continue reading…
Belong: An example of how the coronavirus is driving business decisions The coronavirus pandemic has almost completely ended in Australia, but its effects still linger. From economic impacts to changes in lifestyles, COVID-19 is shaping the way things will be done in the future. The latest example is Belong, the Telstra-owned Mobile Virtual Network Continue reading…
Mobile broadband is designed to power internet connections in Wi-Fi-enabled devices anywhere, anytime src The use of mobile broadband continues to rise High-speed internet connectivity has become widely available, thanks to mobile broadband. Mobile broadband is designed to help you tap into high-speed networks similar to those of fixed-line broadband, but without wires and Continue reading…
It could take up to 10 years before we can enjoy the full potentials of 5G, but the technology is already breaking new grounds in its nascence src Beyond the 5G Hype 4G networks were not originally designed to handle the manifold increase in traffic and mobile applications that we’re currently witnessing. But 5G, Continue reading…
SIM Only plans are the perfect fit for Android phones iPhones have a large, loyal following, but Android phones are more accessible. Android devices present several advantages that consumers find attractive. They’re typically cheaper, and they offer variety as multiple brands launch their flagship phones as Android based. That being said, there’s a good Continue reading…
Supercharged 5G is on its way At this point, 5G probably isn’t new to you. The fifth generation mobile network technology launched in Australia last year, and now all three of the country’s major telcos offer 5G plans in select areas. But current 5G isn’t really 5G at its best – apparently. There’s an Continue reading…
eSIM trends eSIM hit the Australian market in 2017. The technology is essentially a SIM card that has been embedded in a device. Unlike regular SIM cards, this allows users to switch networks and plans digitally and as much as they want, without a physical SIM, eliminating the need to physically switch cards. The Continue reading…
A concerning number of Australians ridiculously blame 5G for the coronavirus pandemic According to an Essential Research survey, 12 percent of Australians believe 5G spreads the coronavirus. Yes, you read right. That many people actually blame the ongoing COVID-19 pandemic on 5G, a mobile technology that’s really no different from 4G, except that it’s Continue reading…
A smartphone’s mobile hotspot converts data streams to Wi-Fi signals that can be transmitted to and from multiple devices simultaneously. src How to use a smartphone as mobile hotspot With a few clicks of a button, you can turn most smartphones into a Wi-Fi hotspot for other devices to connect to the Internet. Your Continue reading…
iPhones have undergone a remarkable transformation over the past decade, but the oldest phone models are still quite powerful today Does iPhone 3G still Work? Apple has since abandoned the production and support of iPhone 3G and iPhone 3GS, but statistics show that these models still form a significant portion of mobile phones in Continue reading…
Prepaid plan recharge offers are growing Around 45 per cent of all mobile connections in Australia are made through prepaid mobile plans. Prepaid plans have grown in popularity over the years, and the reasons for this are plenty. Prepaid plans continue to grow in popularity amongst Australians. For one, unlike postpaid plans, you Continue reading…
The basics of making a telephone call The process of making a telephone call. src Connectivity technologies have come a long way over the last century, but even their earliest, crudest models can still play a vital role in today’s world. Telephones still hold some advantages over mobile phones, and many homes have retained Continue reading…
Plans with unlimited talk and text have grown popular over the past few years. Before that, telcos mostly offered a range of plans with metered airtime – say, maybe 300 minutes to make calls and a limited number of texts. But today, pretty much every telco in Australia offers phone plans with unlimited national Continue reading…
What does a SIM lock mean? Manufacturers build SIM locks into mobile phones to allow service providers restrict the device’s use to only their network or a particular country. When a SIM lock is activated by a telco, the phone is locked to that telco alone, and can’t be used on another network unless Continue reading…
The underlining mechanics of building automation IoT building automation systems are made up of sensors and activators that generate and act on information automatically. img src IoT building automation systems have the potentials to help enhance a building’s energy efficiency, reduce operational costs, improve safety and security, and facilitate a wide array of valuable Continue reading…
What are refurbished phones and how can you identify one? In many instances, refurbished phones are as good as new ones, coming off the factory lines producing new ones, with similar warranties offered for new ones. img src There are probably a thousand and one reasons why you need a spanking new high-end phone, Continue reading…
Screen protectors are worthy investments that can save you from the dilemma of a broken phone screen. img src What is a screen protector With smartphones becoming more sophisticated and expensive by the day, accessories like screen protectors have become a worthy investment. That’s even more so today than it was a few years Continue reading…
About mobile broadband networks Mobile broadband network is the industry term for wireless internet. When you connect to the internet with your smartphone, a dongle, a fixed home wireless modem, and so on, you’re using a mobile broadband network. The technology has made waves over the years, as wireless network speeds get faster and Continue reading…
WiFi repeater or extender. Mobile broadband repeaters A mobile broadband repeater boosts your network signal in parts of your home or office that don’t get great speeds. Think about you basement, bedrooms, upper level floors and attics – those parts of the home that might be far from your actual mobile broadband device that Continue reading…
A pocket Wi-Fi is one of the most portable, flexible, reliable, and affordable options for connecting to the internet. What is a pocket Wi-Fi? With the ongoing COVID-19 pandemic keeping many Australians indoors, it’s more imperative than ever to have an internet-enabled workstation at home. The right choice of gadgets can make work a Continue reading…
Handsets provide you with a decent set of connectivity functions and other utilities at a cheapskate price, but you’ll most likely have to pay for them in full upfront Can You Buy a Prepaid Handset in Australia? Smartphones have pushed handsets to the backburner of the mobile industry. Smartphones are handsets with advanced computing Continue reading…
Dongles are pocket-sized devices that allow connects computers and smart devices to the internet via a mobile network What is a dongle and how does it work? For most Australians during, the internet has become the primary means of accessing the outside world, and this is especially true during the ongoing COVID-19 pandemic. Thankfully, Continue reading…
What is an eSIM An eSIM is essentially a SIM that has been embedded into your device. The technology hit the Australian market in 2017, mostly in smaller devices like wearables. It has since picked up steam, making its way to tablets, laptops, and smartphones. Here’s a look at some of the basic benefits Continue reading…
The Internet of Things has been around for a while The Internet of Things (IoT) might sound like a brand new technology, but it really isn’t. Chances are you’ve used it before, and probably have for a few years. Smartwatches that control (or are controlled by) other devices are one of the most basic Continue reading…
The eSIM market Analysts forecast the eSIM market will hit US$978.3 by 2023 – a 31 percent increase from US$253.3 in 2018. Asia Pacific is expected to have the greatest regional growth, and Australia is a major driver in that market. Global eSIM market growth drivers. src There are reasons for this trending growth, Continue reading…
In a recession, people become more money conscious It’s only natural for people to hold on to what they have on hand during a recession, given the uncertainties that surround them. They’re no longer assured of their regular income, as businesses struggle to stay afloat and people get laid off in droves. The cost Continue reading…
Optus new family plan offers lots of data to share Optus has announced a new family plan with a lot to offer. The plan includes 250GB of data and four SIMs for the family. It also offers some great extras, including an option to add kids plans if you have a larger family. Family Continue reading…
Two of Telstra’s best MVNOs – Boost Mobile and Belong Mobile Mobile Virtual Network Operators (MVNO) resell Australia’s major networks – Telstra, Optus, and Vodafone. Two of the best Telstra MVNOs are Boost Mobile and Belong Mobile, giving you prepaid and postpaid alternatives to Telstra’s own lineups. What you get with MVNOs are a Continue reading…
eSIM devices from Apple, Samsung, and Huawei The different types of SIM. src Experts estimated eSIM shipments will increase by nearly nine times between 2016 and 2021 from 108.9 million to 986 million. Since its inception, eSIM technology has received an ever-growing wave of positive press, as it liberates customers of many limitations Continue reading…
Telstra standalone 5G is live Telstra’s mobile network is now ready for Standalone (SA) 5G. The telco’s 5G network was initially launched using 4G infrastructure, and the latest announcement means Telstra’s 5G mobile network now uses a 5G core. Like the two other major telcos in Australia – Optus and Vodafone – Telstra’s use Continue reading…
The difference between Australian customer service and other types Many Australian telcos base their customer service call centers offshore. They do this to save costs and make more funds available for product research and development. According to Indeed, the average salary of customer service representatives in Australia is $57,649 per year. But customer service Continue reading…
As the economy takes a hit, search for phone plans that save you money The coronavirus outbreak is changing the way consumers spend their money. As most Australians stay home to slow down the spread of the virus, the economy continues to take significant hits. And a new survey indicates things might not get Continue reading…
Wi-Fi dongles vs. traditional land lines and the NBN Looking for a more flexible, cost-effective way to connect your home to the internet during the COVID-19 lockdown? Then there’s a myriad of reasons why you should consider a Wi-Fi dongle. These devices not only give you the freedom to access the internet in any Continue reading…
What is eSIM? eSIM technology is expected to change the way telcos market their services, as well as improve customer experience. The eSIM is essentially an embedded SIM, built into the device so you don’t have to physically plug in a SIM card from a service provider. eSIM technology has been available in Australia Continue reading…
What unlimited data plans does Telstra offer? Telstra first introduced unlimited data plans back in May 2018 with a single plan. But today, the telco giant offers multiple plans with unlimited data inclusions, as the demand for them has grown phenomenally. Unlimited data plans basically offer you a monthly data allocation, and then slow Continue reading…
Which is the best type of broadband for you? The first thing you need to decide is what type of broadband is the best fit for you. Each one has its advantages and disadvantages. The choice between them depends on your budget, the network coverage available in your locality, your data consumption rates, and Continue reading…
5G is already in Australia, but the rollout continues We’ve heard about 5G – the fifth generation wireless network technology – for years. We’ve heard about the high speed and bandwidth, the low latency, the possibilities it’ll bring for other technologies to emerge. How 5G will boost innovation in Artificial Intelligence, Machine Learning, Internet Continue reading…
Prepaid plans are getting a lot of attention in Australia If you’re thinking about getting a prepaid mobile plan, you’re not alone. Around 45% of all Australian mobile connections are prepaid plans, and this trend isn’t slowing down anytime soon. And with the many telcos available in the country, both MVNOs and major networks Continue reading…