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Telcos launch eSIMs to support wearables technology

Telcos launch eSIMs to support wearables technology Until the Apple Watch 3, most wearables needed to sync with a mobile phone via blue tooth to be completely useful. If you have been an early smartwatch user (I jumped on the bandwagon mid last year), you probably missed a few calls because your phone was Continue reading…

Will South Asia Save The Sinking Telstra Ship

The sinking Telstra ship may have found new moorings in Southeast Asia. With share prices hitting rock bottom and investor trust waning in Australia, Telstra has invested A$300 million in 45 technology companies in Asia. By tapping into the largest markets in the world, Telstra hopes to strengthen revenue and recover business lost to Continue reading…

Telstra wants to make 4G as efficient as 5G

With 5G mobile data speeds around the corner, one would think telco operators would slack up on their 4G networks. Telstra closed its 2G network late last year but wants to continue improving operations on its 4G networks. While the large existing customer base on these two networks is a major factor, Internet speed Continue reading…

What does Belong Mobile Mean for Telstra’s Future?

Belong Mobile are a small phone company which use the Telstra network. Telstra is attempting to boost its bottom line with the launch of cheap mobile broadband – Belong Mobile. Telstra has always projected itself as a premium service, so an attempt to grab a slice of the cheaper market base looks like a Continue reading…

Three Ideas to Reduce Your Mobile Bill While Travelling

Whether you are travelling for business or pleasure, remaining connected is imperative in today’s day and age. Most holiday goers even prefer to retain their regular number when they are travelling. But simply switching to international roaming with your usual provider may quickly lead to bill shock spanning hundreds (if not thousands) of dollars. Continue reading…

Kogan Vodafone Partnership – What to Expect?

Kogan Mobile is a favourite player in the low-cost prepaid mobile plan space. The online retailer offers the most cost effective solutions and inexpensive data plans within Australia. Along with its thousands of other products online, Kogan also sells pre-paid sims, which can be ordered, configured and used within the comforts of one’s home. Continue reading…

Mobile Services Report – Data Basics – September 2017 Survey

What you need to read before you buy an iPhone WhatPhone’s September 2017 survey Key findings : In general, the survey paints a lackluster picture of Australian sentiments on the phone company services they buy with some common misconceptions, especially about data, the most likely cause of consternation. It’s not hard to see how Continue reading…

Nest Launches in Australia – But Are We Ready?

Nest, smart home technology from Google’s parent company, Alphabet, has finally arrived on Australian shores. It may have come seven years after being around in the US, but we are still only the 13th country in the world to get Nest devices. Three Nest Devices are currently available – Nest Cam Indoor, Nest Cam Continue reading…

The WhatPhone 2017 Mobile Services Report

WhatPhone’s September 2017 survey Method : Key findings of ‘Mobile Phone Basics’ Survey : In general, the first group of questions in the September 2017 survey, paint a lackluster picture of Australian sentiment on the phone company services they buy. It also exposes some common traps visitors get themselves into when they’re comparing phone Continue reading…

OVO’s Sept. ‘17 100GB Mobile Broadband Plan

Note : This article ends with a link to a review of OVO’s service. WhatPhone was provided a free SIM with this 100GB of data bundle, from OVO, for that review. Quick Summary Mobile Broadband is becoming much more popular We have seen sales of Mobile Broadband services on WhatPhone rocket in the last Continue reading…

Kogan – New Mobile Broadband Player In The Market

Are you looking at mobile data plans without any phone plan add ons? These plans are especially helpful for tablets and laptops with data card slots. You just need to insert a mobile data Sim card and access the Internet anywhere – without the hassle of wifi, data modem or any data cable.  These Continue reading…

Mobile Roaming Regulation – Who Benefits and Who Doesn’t?

The Australian Competition and Consumer Commission (ACCC) had launched an inquiry last September into whether it should declare wholesale mobile roaming services in Australia. Currently only Telstra (and to a lesser extent, Optus) have invested in setting up towers and transmitters in the rural regions of Australia. They charge a premium to customers in Continue reading…

Telstra’s Security Operations Centre – Long Overdue

It could happen to anyone Last month, a young woman in Toowoomba received an email from her bank, informing her of a $6000 withdrawal she had not made. Shocked, she logged into her account to discover the money was indeed missing. She immediately contacted her banks and asked them to freeze her account. She Continue reading…

Are Free Data Plans The Future of Mobile?

What comes after data deflation ? Free data ? We’ve covered the phenomenon of data deflation before. Data deflation can be a good thing for those who don’t have a phone under contract from their phone company. The price of data falls so regularly that if you have a SIM Only or Prepaid plan, Continue reading…

The eSIM and EUICC

eSIMs will be the final step in the ongoing evolution of the SIM card. A quick Intro to the eSIM – the EUICC The UICC is the Universal Integrated Circuit Card – the hardware SIM chip we’ve all used in phones for a while. The EUICC is the Embedded version of the, same thing. Continue reading…

No Need for the Apple Watch 3 to Sync With the iPhone?

When Apple’s CEO, Tim Cook, announced the Apple Watch in September 2014, there was a great deal of industry buzz that lived on right until the wearable was released. However, there was a problem. The gadget did not live up to the hype. The User Interface was overcrowded and confusing, and many reviews gave Continue reading…

Let’s Put Telstra Payphones Out of Their Misery

It’s probably a rarity to see someone making their way to a Telstra pay phone these days, despite the fact that 24,573 still inhabit the cities and regions of Australia. There hasn’t been any clear indication what would happen if it wasn’t for the Federal government providing a $40 million subsidy in order to Continue reading…

Find Out Why Telstra Is Having the Jitters

There have been a number of changes recently to telecommunications throughout the country, marked mainly by the coming roll-out of the national broadband network, or NBN, which is estimated to be worth $56 billion. This whole network is starting to dismantle Telstra’s infrastructure dominance for internet and phone. There has been such an increase Continue reading…

Vodafone Not Happy With Telstra Yet Again Over Sharing Facilities

Fresh from being rebuffed over the opportunity to improve domestic roaming, Vodafone is now incensed over what it feels big brother Telstra’s attitude towards sharing blackspot collocation. The company says that Telstra is making it far too prohibitive financially for Vodafone to use Telstra’s existing towers in blackspot areas. Vodafone is still smarting over Continue reading…

Telstra’s Getting Smart on Smart Homes

Communication today is rapidly moving beyond just calling and texting and accessing the internet using the data on a smart phone. So called ‘smart homes’ inch closer to reality alongside the smart phone. According to Telstra, in the very near future, we will still have phones and they will be used to communicate with devices Continue reading…

Vodafone Against ACCC Roaming Declaration – Who Benefits?

Recently, Vodafone was up in arms over the Australian Competition and Consumer Commission’s (ACCC) decision to block domestic roaming on Telstra’s extensive mobile network. The decision could backfire if Vodafone Australia wins the court case disputing the ACCC’s right to decide about who has access to regional and rural customers. It could end up Continue reading…

Poor Telco Support for Vodafone’s ACCC Court Action

Domestic roaming using the Telstra network has been one of those things that telcos hoped they could be involved in, rather than investing in their own infrastructure in order to provide a service to customers across Australia. However, when the decision on this matter was finally debated the result was not to force Telstra Continue reading…

What’s The Role of The eSIM Expected To Be?

It hasn’t happened yet, but it’s on the cards. That’s the introduction of the e-SIM, or embedded SIM, in which the equivalent of a SIM card is permanently installed into a smart phone. This takes the responsibility off the shoulders of telcos and other smaller Mobile Virtual Network Operators (MVNOS) when it comes to Continue reading…

Smart City Trials by Telstra in Western Australia

Joondalup City in Perth, Western Australia is set to benefit from a Telstra initiative for smart city solutions. This includes sensors for smart parking, smart trash bins, and the monitoring of the environment at a park beside the beach. The trials will include the installation of environmental sensors which can monitor humidity, temperature, light, Continue reading…

The Internet of Things Is Booming in Australia

The Australian research firm Telsyte has recently discovered that Australians are at long last taking to IoT gadgets in their homes. These are devices that specifically connect via the use of mobile apps to the internet which give consumers and in this case home based individuals more control over what is happening in their Continue reading…

iPhone 8 Rumours: Delayed Release ? eSIM ?

It’s ten years since the first iPhone was released. This year, as every year, the rumour mills are bubbling over with speculation about what features and functions the new iPhone will have. Almost every week  we are seeing the release of more (unofficial) information in anticipation of the of Apple’s latest iPhone. What will Continue reading…

Vodafone Won’t Be Left Out Of Bid for Customers

Vodafone had been hoping it could cash in on domestic roaming using Telstra’s widespread network. This didn’t happen as the ACCC decided against it, at least for now. Telstra has managed to conserve its monopoly position, but Vodafone hasn’t just sat on the fence and done nothing at all. With the prospect of TPG Continue reading…

Microsoft’s Super Human Commitment to eSIM Technology

eSIM technology isn’t just to do with smart phones and mobile network provisioning anymore. Soon, we will see eSIMs incorporated into laptops, according to news released from Computex 2017 (the Taipei International Information Technology Show.) The Computex expo takes place each year in Taiwan. Over the last decade it has become the biggest technology Continue reading…

Some of the Freebies on Offer on Your Telstra Plan

Despite the fact that Telstra’s 4G network has the best coverage in the country that doesn’t mean it simply monopolises its situation by not offering any additions to its plans that don’t attract additional costs. It has cunningly converted the payphones it has inherited from when the network was government owned and used them Continue reading…

In 2017 Telstra is Still Gaining customers from Vodafone

In spite of a rise in competition, Telstra has expanded its market and now secures 43% of all customers who are on post-paid deals and 39 % of all prepaid customers while Vodafone continues on a downward spiral of losing customers. Competition isn’t everything when it comes to an essential service Competition isn’t everything Continue reading…

Use Of Robotic Software Saves Telstra $1.7m

Telstra has recently come out with revelations concerning its use of robotic process automation (RPA) on certain projects, including its HFC network upgrade, and how it goes about training its work force of 36,000. Outsourcing the biggest saver for Telstra Wipro, which is an Indian based outsourcer, has completed 2 of Telstra’s projects. This Continue reading…

GSMA has Announced its Revised eSIM Specifications

There are many complexities surrounding how devices connect to the internet and the speed that is required to ensure a good user experience. One of the things that often rears its head when discussing these issues is bandwidth. This determines how quick data is transferred over a particular time period and the volume of Continue reading…

375 Million Smartphone Shipments in Just 3 Months

Smartphone manufacturers have hit the nail on the head when it comes to consumer demand. They have chosen just the right industry if current sales are anything to go by. The worldwide shipment of smart phones has hit record highs this year with an 11 percent increase in sales currently recorded for the last Continue reading…

Telstra Boosts its VoWiFi Service

Getting clear, consistent phone coverage away from the big cities is not always possible. Even if you have a good broadband connection, it may be hard to get good phone coverage. Now Telstra is expanding its Voice over Wi-Fi (VoWiFi) service by making it available to Apple iPhone users. It has already made it Continue reading…

Phone Leasing Options: Which is Best?

Leasing your phone is a good way to retain control of your right to shop around for a plan while avoiding the up front cost of the device. For as long as anyone can remember, phone companies have successfully encouraged customers to sign up to their services by offering the latest model smart phone. The Continue reading…

Telstra Wins the Roaming Battle

Telstra shares rose sharply after the ACCC made a draft decision against “declaring” wholesale mobile roaming. It would have meant that smaller telcos, especially Vodafone and some of the MVNOs, would have been able to share Telstra’s existing infrastructure in the rural areas in order to offer a competing mobile service. Telstra has the Continue reading…

Android or iPhone: Which Should you Choose?

It seems that research coming out of the United States has found that the average lifespan for any type of smart phone, whether an iPhone or an Android device, is not likely to exceed more than 24 months. This seriously means that if you want to have the latest in technology you will pretty Continue reading…

Samsung Galaxy S8 Will Meet Rural Needs Says Telstra

It’s hard to satisfy people in the bush when it comes to mobile coverage. There is just a bit too much bush with not enough people when it comes to building sufficient infrastructure to match the speeds and signal strength that city residents, especially those on the coast enjoy. Both Telstra and Optus have Continue reading…

OVO Offers Australia Wide FM Radio Streaming

OVO is a relatively new Australian MVNO running off the Optus network and owned by the company My Mobile Data. It hit the news last year when it signed a V8 supercar viewing deal (no longer available) giving it the rights to live stream a variety of Australian sports content to its subscribers. It also Continue reading…

Will eSIMS Bring Down the Cost of Data?

The cost of mobile services is already falling fast We complain that our mobile phone bills are too big. And perhaps they are. But they are a good deal cheaper than they were last year. They’re also substantially cheaper than the phone plans we used to buy 20 years ago. Anyone who is not Continue reading…

Inflight Wi-Fi To Take-Off With Free Trial By Virgin Australia

Gogo is already the provider for in-flight Wi-Fi for Delta airlines in the US and now it’s to become the provider for Virgin Australia. It will operate using satellites that Optus is currently using to provide remote communications throughout the country. If you happen to use a Virgin Australia flight soon you may be Continue reading…

Singtel Optus Owner Announces eSIM for 4G Network

Singaporean telco Singtel has announced that embedded SIMs (eSIMs) can now be used throughout its 4G network. This will mean customers will be able to connect any smart wearables they use without having to pair them to a smart phone using Bluetooth. Also, data and calls can be made from eSIM wearables without the Continue reading…

The Net Neutrality Debate is Hotting-Up in Australia

Net neutrality has been a hot topic in the U.S. at times and seems likely to become a contentious issue here in Australia, too, especially with the growth in zero-rated products available by the main telcos as well as many of the MVNOs. What is net neutrality? Net neutrality is basically all about fairness Continue reading…

Gemalto eSIM may Herald the End to Telco Roaming Charges

The innovative communication eSubscriber Identity Module or eSIM is purported to do what customers hoped and that is to make their smart phone or other mobile gadget free from ties to specific telcos. With the massive growth in the mobile industry coupled with an unprecedented increase in demand for go anywhere mobility both at Continue reading…

Vodafone CEO Alleges Telstra has Taken $300 Million

Over recent months there has been much publicity into the provision of telco services in non-profitable regional areas. So much so that the Federal Government late last year asked the Productivity Commission to look into the Universal Service Obligation (USO). Currently the commission is undertaking a review of the USO following a draft report Continue reading…

The Pros and Cons of Domestic Roaming

An interim decision by the ACCC (Australian Competition and Consumer Commission) over whether to declare domestic roaming in Australia is expected not long after Easter. It will be interesting to see which way the body will swing as there are advantages and disadvantages either way. The decision has already been delayed, presumably because the Continue reading…

Optus and Vodafone – Who’s For Bush Coverage?

Two of the leading telcos in Australia, Optus and Vodafone, want expansion in the bush but how they intend to do this is quite different. At the moment, if you wander too far out into the bush and you are a Vodafone or Optus subscriber you may not get much of a good coverage, Continue reading…

The iPhone is Costing More and More to Build

As features become more advanced the iPhone becomes more expensive. This isn’t really much of a surprise, as someone has to finance all that research and innovation. IHS, a research company, has recently revealed to the public an approximate analysis of materials and the costs used for Apple’s iPhone 7. It indicated that the Continue reading…

Telstra to Go Ahead With Expansion of LTE-Broadcast (LTE-B)

Telstra announced earlier this year that it was going ahead with a major expansion of LTE-Broadcast or LTE-B network across Australia, mainly with the intention of supplying a high quality video and audio TV service to its own customers. LTE-B will be made available using the existing 4G network, which according to the telco’s Continue reading…

How to Keep Your Data Costs Down At Home and Abroad

As mobile data speeds grow, so does data usage. Higher speeds mean a better user experience. Telcos are beginning to offer bigger data packages at a lower cost per Gb but this is relatively slow to happen. In the meantime, subscribers are finding their data allowances are being gobbled up at unprecedented rates as Continue reading…

Kogan Gets Its Own Way After ipsONE Agreement Went Up in Smoke

Kogan, the online discount retail giant and MVNO, has finally put to rest the ghost of its past relationship with wholesaler ispONE and its first failed attempt testing the waters in Australia’s competitive MVNO market. Kogan was awarded $692,414 by liquidator Ferrier Hodgson as a result of a long standing claim against ispONE dating Continue reading…

Optus’ New 4.5G Roll Out Goes to Sydney First

There are obvious advantages to having faster data speeds, because it means you can download data rich information in whatever form you choose without too much interruption. Up to now, customers who subscribe to the 3 main Australian telcos and to a whole suit of Mobile Virtual Network Operators (MVNOs) shower the media with Continue reading…

5000% Rise in 4G ‘Dumb’ Phones a Bonus for Apple

There is always something about mobile technology that’s in the news and this time not surprisingly it’s to do with the latest in smart phone use. It seems that according to Counterpoint Research interest in smart phones is on a downward spiral. More and more people are quietly switching from purchasing smart phones to Continue reading…

Use of Embedded SIM Likely for Next Apple Watch

The latest Apple Watch will be available in Australia later this year. It looks as if Apple is going to install an eSIM or embedded SIM in it, rather than a physical SIM, although this hasn’t been confirmed by Apple yet. There has been a lot of talk about eSIMs recently, but actual use Continue reading…

Telstra to Use LTE Network for TV Broadcasting

What really is LTE? LTE is an acronym for Long Term Evolution and sometimes is used quite interchangeably with 4G, despite a few technical differences. There are a number of terms that need clarifying in order to understand LTE-A. “Spectrum” is a commonly used term you may hear. It is the spread of radio Continue reading…

8 Great Ideas for Using Your Retired Smart Phone

Smart phones can last quite a long time if they are cared for properly, but what makes people place their old phone away somewhere out of sight is the desire to get the most updated phone with the most modern features. A well looked after phone doesn’t need to be discarded so abruptly. There Continue reading…

iPhones Hold Their Value Better Than Samsung Phones

Android smart phones are becoming increasingly popular, but it still seems that used iPhones are easier to sell than Androids and they hold their value better. Between April and July last year (Australian figures) the iPhone 5 fell by 3.75% in value, the iPhone 4S decreased by 11.85 % while iPhone 4 rose by Continue reading…

Lenovo Showcases e-SIM in its Laptops

Lenovo is opening more doors for the traveller or for the person who likes to just sign up to the best deals from a network provider at a given point in time. It is soon to roll-out at least on its higher priced laptops a SIMless version which eliminates the need to purchase a Continue reading…

New Huawei Watch Showcased at Mobile World Congress

A versatile smart watch, Huawei’s Watch 2, was on show at the Mobile World Congress in Barcelona. It includes several improved features such as the operating system Android Wear 2.0. The updated model includes the eSIM technology that has been on the cards for a while. There is also a slot for a nano Continue reading…

Goodbye SIM Cards! Virtual SIMs are On Their Way!

Depending on how often you change your mobile network provider or how often you go overseas you probably have a handful of SIM cards stored away, just in case you intend to go to that place again. This disposable electronic necessity may soon be well and truly forgotten as virtual SIM cards or eSIMs Continue reading…

The 2017 WhatPhone Awards

The 2017 WhatPhone Awards All of these award winning plans are taken from our comparison of the best prepaid plans. We understand that most people don’t follow the ins and outs of phone companies it closely, they just want the headlines when it comes time to renew their plan. As a website, however, WhatPhone Continue reading…

Telstra Wants Even More Entertainment and Content Rights

Telstra is not just depending on the government black spot funding program to boost its presence and revenue but sports is high on its agenda too. Optus has taken an important lead by buying into sole rights to live-streaming EPL for the remainder of this season and the coming 2 seasons. Even though there Continue reading…

Why Vodafone is the Top Mobile Provider but Only in Sydney

Telstra has historically had the most coverage throughout Australia as the infrastructure was in place when the company finally became completely privatised some years ago. However, this certainly hasn’t stopped Telstra’s competitors. In one city, namely Sydney, Vodafone seems to have overtaken both Telstra and Optus as the main provider of mobile services. This Continue reading…

Vodafone Limping In the Right Direction

The most fortunate situation for any company is to gain a monopoly situation, without too much competition. In Australia, in the telecommunications industry, competition is rife. This should be good for the consumer because it helps to keep prices stable or at least growing just for the sake of a business’s profit motive. It Continue reading…

Kogan Mobile Doing Well

In Kogan Mobile’s, one of Australia’s fastest growing prepaid plan providers, most recent 6 monthly financial report, it was revealed that the company had broken the $1 million sales for the first time. This result was a great surprise for the online business which had not expected sales to exceed $600,000 in that period. Continue reading…

Is Apple Going to Come Up With Anything Really New?

Apple may be a victim of its own, admittedly huge, success. If analysts are right, it seems that consumers are quite happy with older versions of the iPhone and just aren’t that interested in more and more versions coming on line every couple of years. Apple is currently one of the most successful (in Continue reading…

Prepaid Credit Transfers – Giving Someone you Love Credit

Me2U & IOU Phone costs haven’t really decreased a lot over the years, even though they have gone through some revolutionary changes from just paying for the simple domestic and international call, to texting and calling and now calling, texting and data. In fact, doing a relative a favour by offering phone credit as Continue reading…

The Best Mobile Plans for Entertainment

Most of you these days don’t just see your Android or iPhone as a means of keeping in contact with friends and family far and wide at any time. One of the greatest uses you will have probably discovered is how it can entertain you. The telcos haven’t forgotten you when it comes to Continue reading…

Best phone plan for the reincarnated Nokia 3310

2017 is the 17 year anniversary of the famous Nokia 3310. It seems that this phone may soon be re-released by Finnish company HMD Global which owns the Nokia brand name. The announcement for the re-release date is set to take place before this month (Feb 2017) is up at the Mobile World Congress Continue reading…

Whatever you do don’t upgrade your phone!

Stop! Don’t renew that phone contract. Avoid wasting your hard earned cash! This Month’s Hot Offers Did you sign up to a phone + plan contract 2 years ago? Most people buy a phone themselves, these days and add a SIM. Piecing together a deal for yourself in that way is a relatively new Continue reading…

How to save 50% on your phone bill

‘Bull crap!’ How to Save 50% on your phone bill 2023 How to save 50% on your Australian phone bill – By avoiding the bull crap The key things you need to know to save 50% on your Australian phone bill are listed here. There are two components to the savings you can make. Continue reading…

WeChat Adds International Calls To Its Messaging App

WeChat, the very popular Chinese messaging app, which as of March 2016 had at least 700 million regular users has recently launched an international telephone calling facility not much different from Skype. This, when compared to other global messaging sites like Facebook and WhatsApp, which jointly had 1,000 million active users in the same Continue reading…

What is a Prepaid ‘Recharge Expiry’ ?

60 seconds guide: Introducing the most common prepaid term – prepaid expiry A recharge expiry is a window in time during which you can use the network facilities provided with your prepaid service. That typically means you will get a defined credit limit consisting of at least 3 pla components: Voice, SMS and data. Continue reading…

Telstra Has Generous Add-Ons to Their Mobile Plans

When you sign up with Telstra there is a variety of options and add-ons, depending on what sort of communication you need and how much you are prepared to pay. On its website Telstra clearly labels the different options with letters for identification purposes. 12 Month Plans The S plan With this plan you Continue reading…

What is ‘Data free streaming on selected apps’ ?

Overview – everything you need in 60 seconds Now you can Stream Apple Music (or another internet music station) Data Free The ability to get access to ‘free’ data as part of your phone plan is increasingly common in Australia. In late 2016, Optus and Telstra enabled similar but different streamed audio services in Continue reading…

Leasing a phone is a useful alternative to ownership

iPhones and higher end Androids like the Galaxy range, costing upwards of $1,000 each, (that’s without insurance in case you lose or break it) are quite a costly investment just to be able to do your talking, texting and browsing. There are two other options available in Australia. One is leasing from a phone Continue reading…

5G is coming to Australia and nothing is going to stop it!

Any savvy person who has lived through a series of technological changes will have realised by now that there is no end to them. What’s new today is redundant tomorrow. Mobile phone and network innovations are all part and parcel of this infinite desire to offer more and more, whether people really want the Continue reading…

Global Recognition Helps Vodafone Australia Woo Immigrants

Global recognition of the Vodafone brand appears to be giving it the edge over its main rivals for the mobile phone market in Australia, at least amongst new arrivals. It also appears, from research that Roy Morgan has been doing, that the allure of Vodafone appears to slowly fade as time passes and new Continue reading…